Engineer /Manager

KELLY M. HOLST

*******@*****.*** ***-206-***-****

SUMMARY of QUALIFICATIONS

Self-motivated professional, capable of working independently or as part of a team, with advanced MS Office, Adobe acrobat and 3D modeling skills. Extensive experience in engineering and administration, with significant expertise in customer problem resolution. Expert at analyzing and troubleshooting the most complex and ambiguous of problems, with a focus on continuous quality improvement.

PROFESSIONAL EXPERIENCE: Labinal Inc., Everett, WA, USA July 2005 to Present

Senior Manufacturing Engineer/Lead Installation Support Engineer

(July 2007 – Present)

- Developed and deployed a new organization providing production support for 19 Global Partner locations and 5 Manufacturing sites to include Customer Support Engineers, Manufacturing Engineers, Quality Engineers and Manufacturing Technicians

- Administered global customer site readiness and performance in accordance with the company’s long-term commitment for rapid resolution of product-related issues

- Defined, developed and executed new process specifications for the resolution of diverse problem situations in environments with limited standardization, to include the Emergent Event Resolution Process, Quality Management System and the Global Production Support Plan

-Communicated with contracts department regarding business opportunities, successfully developing and maintaining customer contracts and relationships

- Worked with customer in the integration of new and modified processes with existing customer process specifications while maintaining the integrity of the Statement of Work (SOW)

Installation Support Engineer

(February 2007 - July 2007)

- Worked with customer on communication of problem statements ensuring the inclusion of all necessary technical information for rapid issue resolution in support of customer production schedule

- Provided direct technical support to the customer’s production team to assist with quality improvement, product issue resolution and achieve production goals

- Developed and evaluate metrics in support of continuous improvement targets of customer issues

- Created and maintained Customer Support Team Project Plans

- Provided design feedback to engineering teams for quality improvement and customer final production cost reduction

- Traveled to customer sites to ensure the proper application of new and ongoing process definition

- Coordinated and provided the customer Material Review Board (MRB) Technical Consultation

- Implemented and maintained AS9100 Quality Standards and all federal and customer safety policies

Verification & Validation Engineer

(February 2006 – February 2007)

- Negotiated and validated the applicability of Federal and Customer Requirements with Federal Engineering Representatives and Customer Requirements Engineers

- Allocated Federal and Customer Requirements to appropriate functional groups for verification and validation of customer product requirements

- Collaborated with customer and design partners to verify and validate design feasibility and compliance with all Federal and customer Requirements

- Authored the Design Guide consolidating FAA and Customer Requirements, 3D design practices and aerospace specifications and process documents into a single document

- Created and established classroom instruction and evaluation on the Design Guide content

- Performed audits of functional groups to ensure compliance with FAA and Customer Requirements

- Constructed verification plan allowing designers and engineers to verify compliance to requirements throughout each design phase utilizing bottom to top pyramid approach

Wire Installation Designer

(June 2005 – February 2006)

- Designed 3D modeling of solid parts and wire harnesses installation design engineering

- Extracted electronic data to achieve required data for routing and installation design of wire harnesses

- Translated system schematics into wire assembly designs including selection of wiring components

- Skilled in design development and production business practices

- Verified compliance to FAA and Customer Requirements during all design phases

- Collaborated with colleagues and customer on wire installation design development

EDUCATION & TRAINING

Western Washington University Bellingham, WA, June 2005

Bachelor of Science, Technical Design Engineering

Bachelor of Arts, German

Matanuska-Susitna Community College Wasilla, AK, May 2001

Associate of Art

Certificates

Field Service Representative Certification

Source Inspection Certification

Design Approval Engineer Certification

German Business Certificate, Goethe Institute, Chicago, Ill

MILITARY HISTORY

1995 – 1998 Information Management Specialist, AK Air National Guard

1989 – 1995 Information Management Specialist, USAF

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