Business Analyst / Software Tester

O B J E C T I V E

To obtain a position in the technology department of your company that may give me the opportunity to utilize my software testing skills and business analyst training to compliment your goals.

E X P E R I E N C E

Quality Software Tester: Fujifilm e-Systems, Inc.

7/2008 - 8/2009

-Tested Web based applications.

-Create test plans and test cases

-Test functionality through all necessary phases until pass complete

-Worked with Windows, Microsoft Office, defect databases such as Test Director

-Worked with SQL, .asp, HTML, .xml, and javascript languages

IT eCommerce Business Analyst: JPMorgan Chase

2/2002 - 7/2008

-Tested Web based applications and in-house applications written in C++.

-Define the customer’s needs and wants through brainstorm sessions.

-Designed Business requirements for the customer's approval.

-Designed functional specs for the developer's approval.

-Designed test plans, test cases and user stories.

-Test functionality through all necessary phases until pass complete.

-Designed training docs to support the Training team.  “Train the Trainers”.

-Technical Support for the customers after launch.

-Experience in Windows, Microsoft Office, Visio, Hypersnap.

-Experience with defect databases, Mercury Quality Center.

-Worked with SQL, .asp, HTML, .xml, and javascript languages.

Purchasing Agent and ISO 9000:1994 Manager: Brite Computers

8/1998 – 1/2002

-Evaluated new computer vendors and computer product lines

-Budgeted funds throughout accounts.

-Balanced computer products between three warehouses.

-Was a certified internal lead auditor, commitment expired.

-Designed and maintained ISO procedures for a systems integrator company.

-Was a certified Notary Public, expired in July 2006.

-Processed computer sales quotes.

-Invoiced completed sales orders.

Master Control Operator: WUHF Fox 31

9/1993 – 8/1998

-Broadcasted live feeds and recorded feeds while phasing in commercials and other announcements -Recorded feeds sent down from satelite to be aired.

-Ran video clips for live First at 10 news cast.

C O M M U N I T Y S E R V I C E

Brockport Central School District

9/2007 – Current

-PTSA Executive Board Website Co-Manager, update the PTSA website as requested from PTSA Board Members.

-PTSA parent volunteer with in various building activities.

E D U C A T I O N

Axia College University of Phoenix

2/2006 - 12/2007, Associates Degree Information Technology

PCI Recording Internship

Rochester, NY 14609

2/1993 - 6/1993, Video and Audio Production

WE-MO-CO Vocational Technical Center

Spencerport, NY 14669

9/1991 - 6/1993, TV Radio Broadcasting and Production

Brockport High School

Brockport, New York 14420

9/1989 - 6/1993, Business and Communications

S O F T W A R E

Windows, Microsoft Office, Test Director (defect database), Mercury Quality Center (defect database), SQL, .asp, HTML, .xml, Javascript, Visio and Hypersnap.

A C C O M P L I S H M E N T S

Multiple “Service Stars” at JPMorgan Chase and the “Brite Star” from Brite Computers.  Both awarded for my outstanding leadership, excellent service for internal and external customers, and support of the company’s principles.

R E F E R E N C E S

Upon Request

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