Customer Service Account Executive
Resume:
JOSALYN MILES
RICHTON PARK, 60471, Illinois, US
Mobile Phone: 773-***-****
Secondary Phone: 708-***-****
E-mail: *****************@*****.***
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OBJECTIVE
MY OBJECTIVE IS TO GROW FINANCIALLY IN A WELL ESTABLISHED ENVIRONMENT.
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WORK EXPERIENCE
CUSTOMER ACCOUNT EXECUTIVE
April 2008 - present
COMCAST | Tinley Park, IL
Financial Services
BEING A C.A.E (CUSTOMER ACCOUNT EXECUTIVE) AT COMCAST PROVIDES ME WITH THE Opportunity TO ASSIST CUSTOMERS WITH ALL BALANCE INQUIRES,MANUAL TECHNICAL SUPPORT VIA PHONE AND CREATING ACCOUNTS.
MULITI TASKING:TYPE AND COMMUNICATE,VERY PLEASENT TONE, HIGH LEVEL OF PATIENTCE AND EMPATHY,
COLLECTIONS SPECIALIST
July 2007 - March 2008
Law offices Of Blatt,Hasenmiller,Leibsker,&Moore | Chicago, IL
Financial Services
Collecting Debts for several major Clients such as Capital One,DELL,Wells Fargo and more.Completing check transactions and verbally resolving delinquent accounts.Requesting letters to be mailed out and going to court to assist Debtors with pay offs, obtaining debt consolidation information, judgments and more.
SALES CLERK
July 2006 - July 2007
CARSON PIERE SCOTT | Matteson, IL
Clothing and Textile Manufacturing
SORT AND DISPLAY CLOTHING MERCHANDISE . MAINTAIN CLOTHING INVENTORY. PROCESS CUSTOMER ACCOUNT BILL PAYMENTS. PROCESS SALE OF CLOTHING ITEMS . RESPONSIBLE FOR COUNTING AND CLOSING FILE SALE OF CASH DRAWER.
CUSTOMER SERVICE REPRESENTATIVE
July 2006 - July 2007
NCO Financial Systems | Richton Park, IL
Financial Services
PROCESS PATIENT'S BILL PAYMENTS VIA CREDIT CARD \ DEBIT OR OTHER PAYMENT ARRANGEMENTS. ELECTRONICALLY SUBMIT REQUEST TO PROCESS BILLING STATEMENTS. OBTAIN AND INPUT VERBAL OR WRITTEN DISPUTES FROM PATIENTS REGARDING MEDICAL SERVICES. RESPONSIBLE FOR RETURNING PATIENT VOICE MAIL MESSAGES RELATED TO FINANCIAL MEDICAL ISSUES.
SALES CLERK
April 2005 - December 2005
MC DONALDS | South Holland, IL
Food and Beverage Production
RESPONSIBLE FOR TAKING FOOD ORDERS. PREPARED MEALS AND BEVERAGES. HANDLED CASH AND CREDIT CARD PAYMENTS. MAINTAINED A CLEAN WORK PLACE .
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EDUCATION
High School or equivalent,
August 2003 - June 2006
THORNTON TOWNSHIP HIGH SCHOOL | Harvey, IL
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SKILLS
PEOPLE PERSON, POSITIVE ATTITUDE, MULTI TASKER Expert
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LANGUAGES
English Fluent
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PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
N/A
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REFERENCES
Marcel Hooks
Family Friend
**********@*****.***
Professional
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