Manager Office

ROBYN L. ROGERS

**** **** **** • Temple Hills, Maryland 20748 • 301/894-0977(H) 240/535-6175 (C)

EMPLOYMENT HISTORY

RECEPTIONIST/RESERVATION SPECIALIST APRIL 2005 - PRESENT

Bingham McCutchen LLP Washington, D.C.

Reception duties include answering main switchboard and directing all external/internal calls to appropriate personnel or department; greet clients, guests and visiting attorneys; transportation arrangements for visiting attorneys and clients via professional car service or local taxi. Reservation Specialist responsibilities include handling all inquiries and requests for conference rooms and conference services; ensures that all requests and arrangements are complete; coordinates audio/visual, facilities, and food services to ensure timely setup of all meetings; generates daily reports to supporting departments; troubleshoots issues involving all aspects of conference room setup and working technology as necessary; monitors all conference rooms and visiting attorney offices to ensure rooms are adequately supplied and equipped for proper accommodation of visitors, guests and clients; answers department phones and handles client and public requests.

RECEPTIONIST SEPTEMBER 2003 - MARCH 2005

Winston & Strawn LLP Washington, D.C.

Answered main switchboard; directed all external/internal calls to appropriate personnel or department; greeted clients and visiting attorneys; internal paging; scheduled and coordinated conference rooms set-ups; planned and coordinated catered events for firm meetings and client-related events; verified daily secretarial support attendance.

RECEPTIONIST MARCH 1997 - SEPTEMBER 2003

Jenner & Block, LLC Washington, D.C.

Responsibilities identical to those listed immediately above; additional responsibilities included coordinating with payroll with respect to bi-weekly support staff attendance; prepared quarterly publication of Health Reports; assisted Office Services Manager with internal office moves; scheduled vendors for installation of office equipment, office deliveries and furniture repairs; coordinated evening and weekend reception coverage and other duties and responsibilities as the need arose or workload demanded.

OTHER EMPLOYMENT

RECEPTIONIST SEPTEMBER 1991- MARCH 1997

Wright & Talisman, P.C. Washington, D.C.

MESSAGE CENTER OPERATOR /RELIEF RECEPTIONIST MARCH 1990 - MARCH 1991

Reed Smith Shaw & McClay Washington, D.C.

EDUCATION

PRINCE GEORGE’S COMMUNITY COLLEGE 1987-1988

BOWIE STATE UNIVERSITY 1986-1987

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