Escrow assistant, Loan processor or Doc drawer

ALICE LE

**** *** ***  Westminster, CA *****  Cell: 714-***-****  Email: *********@*******.***

OBJECTIVE: I am seeking an escrow assistant, loan processor or doc drawer position that offers the opportunity to gain my knowledge. I’m also interesting any position in mortgage industry.

PROFESSIONAL EXPERIENCE:

SunTrust Mortgage (accounting principal), Laguna Hills, CA 1/5/2009 – 11/30/09

Doc Drawer

• Interface and review all data in doc system for accuracy; prepare and print all required loan documents

• Complete all applicable checklists including Section 32, FNMA requirement and State Predatory Lending Laws and review HUD’s and escrow instructions

• Review any conditions on approval ensure compliance and obtain Flood Cert. on all files

• Provide excellent customer service to customers and staffs

• Expected production level is 15-20 sets of loan documents drawn per day

• Contact to loan coordinator, escrow officer, broker and account executive regarding loan issue.

Northrop Grumman, Laguna Niguel, CA 1/14/2008 – 10/22/2008

File Clerk I (Contractor of INS)

• File documents alphabetically, sort documents for efficient filing, and store and retrieve files from designated locations

• Prescreen applications for completeness, and signature

• Assemble, sort, batch applications, supporting documentation and assist with compiling reports

• Maintain control logs and statistic on various types of incoming and outgoing mail

• Fold mail, insert mail in envelopes, apply postage or operate metering machines, and prepare packages for mailing

• Request files from various INS locations and Re-mail when mail change a new address

• Achieved a basic knowledge of DHS/CIS computer operating systems such as CLAIMS, to include retrieval of individual application information, data entry and generation of file labels

• Performed various clerical and repetitive manual functions in File Operations and other miscellaneous clerical functions in accordance with DHS/CIS policies and procedures

• Scanned, interfiled and connected correspondence or Request for Evidence (RFE) with corresponding files and update systems in timely manner.

Plaza Home Mortgage, Newport Beach, CA 03/2007 – 06/2007

Shipping/ Doc Drawer

 Responsible for all collateral & final docs; prepared packaging and shipping for closed loan

 Contacted title companies and county records office to retrieve final documents

 Supported branches with a courteous and position attitude

 Completed doc draw for all programs, and doc services with high accuracy;

 Verified approval information for all program and investor;

 Researched problems using available resources such as manuals, doc services, etc.;

 Completed other tasks as requested by department Manager;

 Called loan processor to confirm the broker fee and loan program before draw.

Mortgageclose.com Inc, Orange, CA 03/2005 - 05/2006

Loan Processor

• Processes loan files, verifying accuracy of documents received. Reviews loan files to ensure all documents are received and correct.

• Follow up on pre and post closing documents to ensure all items are resolved or determine action to achieve a resolution.

• Orders required documents such as credit reports, appraisals or open escrow and title or other documentation to complete loan files. Determines which documentation is needed to complete the loan files.

• Work with the loan originator, title and escrow companies, and various others to get all the necessary paperwork to fulfill those conditions; and things can get very complicated.

• Calls borrowers, Lenders, Real Estate Brokers and Title Company have to keep abreast of next steps or to set a time and date for closing.

• Handles customer inquiries, providing information regarding missing loan documents and loan status.

• Assuming the loan is approved: receive a list of prior-to-documents conditions (PTDs) that must be met before loan documents are released by the bank.

• Gather, organize and track loan documents. Verify Borrower's income documentation, calculate front and back ratio and put all required documents and information to submission file with minimum supervision

• Keeps abreast of all policies and procedures, particularly those regarding loans

Escrow assistant

 Maintains escrow account by maintaining records.

 Prepares transaction documents by ordering title reports; completing forms and statements; gathering existing documents.

 Supports closing transaction by setting appointments; assembling documents; checking documents for completeness and accuracy; answering questions.

 Completes closing by recording and filing documents; distributing final closing statements and title.

 Complies with regulatory requirements by adhering to requirements.

 Opens orders, inputs closing statements from a worksheet prepared by Escrow Officer

 Prepares documents for closing and handles the complete disbursement and follow up of all escrow transactions

 Communicates requirements and other information to clients including Title exceptions

 Interprets earnest money agreements as they relate to closing and prepare all documents required

EDUCATION

California State of University of Fullerton, Fullerton, CA 09/1999-05/2004

Child Adolescent development - major

COMPUTER SKILLS: Microsoft Word, Excel, Access, Outlook and PowerPoint, LSSI, MLCS, Digital Doc & Doc Magic, Data Trac, Intrac and Calyx Point systems. Fluent in English and Vietnamese

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