CHARLES J. WILLIAMS

* ***** ****** ***** • HAMILTON PARISH, BERMUDA CR04

H 1-441-***-**** • i0qjt2@r.postjobfree.com

Professional Summary

Seasoned and enthusiastic Computer Professional skilled at designing computer information systems, modifying systems to improve production and expanding systems to serve new purposes.

Summary of Qualifications

• Ten years of computing experience in exceedingly advanced positions.

• Skilled at determining causes of operating errors and implement sound solutions.

• Ability to analyze product requirements and needs to create design changes

• Excellent ability to write computer programs for various purposes.

• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

• Sound understanding of business process modeling and redesign concepts.

• Ability to work independently and produce results immediately.

Education and Credentials

Bachelor of Science – Computer Information Systems

DeVry University, Atlanta, Georgia

CGPA 3.71/4.00 Honors: Dean's List 6 semesters

Associate of Applied Science – Electronics Technology

DeVry University, Atlanta, Georgia

CGPA 3.48/4.00 Honors: Dean's List 2 semesters

Technical Skills

PLATFORMS:

• AS400

• ES900

• OMR

• Portia

• SAP

NETWORKING:

• SSL

• TCP/IP

• VPN

LANGUAGES:

• Assembly

• C++

• HTML

• Java

• SQL Script

• UML

• Visual Basic

• VB Script

APPLICATIONS:

• Ace Server Admin

• Applix

• ASP.NET

• BAS

• BASE24

• Dreamweaver

• Euclid PC

• MILVUS

• NTAS / ETAS

• SAP

• Portia

• Recon

• Payplus

Professional Experience

Bank of Butterfield – Junior/Intermediate Change & Security Analyst (2001-2006)

• Supported Retail and Treasury Departments

• Handled Password Reset and Initial ID Setup

• Published all Department Procedures

• Administered and Managed System Request (SRs) by issuing, logging, and verifying them.

• Provided computer security by installing and maintaining security software on range of banking systems.

• Researched, identified, and recommended improvements to security in systems.

• Contacted users and administrators and directed them on electronic security issues.

• Maintained auditable records of all systems changes and security issues.

• Demonstrated vigilance and alerted appropriate management to any breach or potential breach of security.

Bank of Butterfield – Senior Computer Operator (1999-2001)

• Managed tape movement, printing, and reporting structure.

• Operated AS4000, ES9000, and MP2003 systems.

• Oversaw overnight bank processing; Retail (MP2003-115), Milvus (I series), and OMR (RS6000).

• Performed vault movements to and from onsite to offsite.

Projects

DeVry University Senior Project:

• Conducted the analysis, designed, developed, and implemented of complete computer-based system.

• Worked in project team of students to solve business and information processing problem using project management’s organizational concepts, resource planning, and control (reporting).

• Exhibited the leadership and interpersonal skills necessary to manage/supervise team in accomplishing and completing specified project objective.

• Established and implemented structured systems development process to accomplish the project.

• Developed team Planning/project Chart (time-scaled) using task identification and estimating skills, using such to successfully complete the business project within a term.

• Established time and budget for the cost of the project.

• Generated project status reporting, both oral and written, weekly using the Project Plan (Use Gantt, PERT or other plan tools). Implemented project management software package to assist in planning and reporting.

• Presented findings/recommendations/assignment deliverables orally and in writing to user at executive management level, using communication and presentation skills, seeking approval to proceed.

• Developed alternative solutions for the defined problem including cost/benefit studies of each. Implemented feasible solution using established feasibility analysis techniques.

• Implemented specific documentation techniques to document the new system, programs, and user-oriented instruction manuals.

• Maintained team Project Notebook for all documentation including organizational and product flows, information flowcharts, data flow diagrams, process narratives, and system flowcharts.

• Directed the planning, implementation of testing system at unit, system, and user levels required by the project. Directed the planning, technical writing, and implementation of user-oriented training required by the project.

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