Customer Service Sales

Sheyvette L. Walker

**** *. ****** *** *******, IL, 60617

***************@*****.***

Tel: 727-***-**** Tel: 312-***-****

Customer Service Representative

I am great with people of all ages. I love to work with others. I like

to stay busy and I will find work to do even after all of my tasks are

completed. I have a wonderful smile. I enjoy keeping guest happy at

all times.

Career Details

Sales Associate (October 2010 December 2010)

The Disney Store, Chicago, IL

Major Accountabilities:

Greeting the guest, checking guest out, and helping guest on the salesfloor.

Customer Service/Gift Wrapping Consultant (October 2008 January 2009)

Macy's, Oakbrook.IL

Major Accountabilities:

I was responsible for answering and transferring the phones. Packing

items that needed to be shipped. I gift wrapped the customers items.

Closed and balanced the customer service registers at closing time.

I did the closing announcements when needed. Took the guest credit card payments. I was also responsible for the lost and found box. I trained new employees as well.

Stewardess (September 2007 November 2007)

Hyatt, Oakbrook.IL

Major Accountabilities:

Cleaned the dishes, and polished silverware. I was responsible for party setups for big

events. I transported equipment and food for events. I also assisted with food

preparation for events.

Research Team Member/Cashier (September 2005 July 2007)

Target, Cicero, IL

Major Accountabilities:

Stocking items on the sales floor. As well as scanning out of stock items.

Cashiering at the front lanes when needed. Relieving guest service as well. Assisting the

sales floor, and Pizza Hut. Clearing out old food product out of the

store. Helping with reshop and zoned several areas each day. Setting

up sales floor planograms. I also trained new members of the team.

Intern/Math Literacy Worker (September 2003 October 2005)

Youth People's Project, Chicago, IL

Major Accountabilities:

Teaching kids math in a fun way. Organizing events and games. Teaching

fellow peers the required material.

Education

Business Management-East-West University, Chicago, IL (October

2006 – March 2007)

Music-Curie Metropolitan High School, Chicago, IL (September 2002

– June 2006)

Additional Skills

Great customer service. Filing, faxing, making copies, and computer

literate. Balancing large sums of money. Very fast learner and very

reliable. Great organizational skills. Problem solver as well as a

multi-tasker. Needs minimum supervision. Works well alone as well as

with others. Well groomed and very neat and clean. Very positive attitude. I also posses great leadership qualities.

Reference

References are available upon request

Contact this candidate