Software Engineer

DAVID THOMPSON

LinkedIn: http://www.linkedin.com/in/ddthompson4096

Phone:510-***-**** Email: *****************@*****.***

SUMMARY

Analytical and Methodical Senior Software Engineer with extensive experience in all phases of the software development life cycle. Effectively analyzes, designs, implements and automates solutions to a variety of tasks. Proven success in ensuring software quality, release readiness, as well as ensuring process effectiveness.

Core strengths in:

* Task automation

* Thinking outside the box

* Documentation

* Innovative in task solving

* Zealous commitment to search and expose bugs

TECHNICAL SKILLS

Operating Systems:

Windows 9x / NT / 2000 / XP / 7, UNIX / Linux, DOS, VAX / VMS

Software Languages:

C/C++, Java, FORTRAN, Visual Basic 6, VBA, Pascal, Ada, Perl, Tcl, shell scripts, Python, DCL, HP PCL, Postscript

RDBMS:MS Access, MySQL

Additional QA Tools: Rational QlearQuest, CVS, InstallShield, HP OpenView, Crystal Reports, Dasho Pro, InstallShield, MS Office 2010, MS Project, MS Visio, MS Virtual PC, LoadRunner, QuickTest Pro, Visual Studio, Quality Center, HP Service Manager

PROFESSIONAL HISTORY

Manpower Professional, Boise, ID 2011 - Present

Software Engineer

* Created a solution in Perl which was implemented as a disaster recovery notification program for monitored events. This solution ensured monitored events were being logged and forwarded to the appropriate support groups while ticketing process was taken off line for relocation from Atlanta to Colorado.

BROADVIEW UNIVERSITY, Boise, ID 2011 - Present

IT Instructor

* Instructing classes in Information Technology.

SUPERVALU, Boise, ID 2005 – 2011

Technical Analyst III

* Increased test robustness and coverage by creating / implementing a user questionnaire for performance testing by investigating and adding additional test cases that weren’t previously considered.

* Created and executed performance test which stressed the systems involved in a real-world situation, thus allowing identification of bottlenecks and problems. Consistently commended on: “writing superior test scripts and playing a very key part in the performance testing”.

* Increased the visibility of the company’s contractors in the Quality Assurance department time by creating an Excel spreadsheet to analyze and create easy to understand graphs.

* Created a data base in Access to improve the tracking and issue resolution for projects. This ensured information was easily retrievable and compliance issues were addressed as quickly as possible.

* My commitment to excellence in the company values of accuracy, integrity, and passion for quality ensured the IT General SOX controls were effective and robust.

* Successfully automated the auditing of the SOX controls which ensured >90% accuracy while reducing the time to audit by >70%.

* Created SOX trainings to ensure users were cognizant of the SOX controls and knew how to implement those controls effectively thus ensuring a high confidence of success from the department owner, the Internal Audit department, and the Risk and Compliance department (when audited by the external auditor).

MANPOWER, Boise, ID 2004 – 2005

Firmware Engineer

* Modified tcl test scripts for maintainability, reusability, and modifiability ensuring the tests were robust, easier to use, and improved the accuracy and error reporting while decreasing the test time by 80%.

* Developed automated analysis of test results using shell scripts to provide statistics for management which save 2 hours of manual analysis per test run.

ITG, Boise, ID 2003 – 2004

Software Quality Engineer

* Created test automation for customer facing web sites that ensured company standards and 508C standard was being implemented while reducing the test time by >50%.

SOFTFACE, Walnut Creek, CA 2000 – 2002

Senior Software Quality Engineer

* Created and administered defect tracking system in Rational ClearQuest, which ensured all software anomalies and update requests were tracked and successfully implemented.

* Created release package of company software including the release documentation and user guides ensuring the installation of the software was easy, quick, and successful thus ensuring a positive customer experience.

ZYMED, Camarillo, CA 1996 – 1999

Senior Software Quality Engineer

* Analyzed system ‘crash’ data of medical system (of telemetry ambulatory heart patients) and determined the cause, which enabled engineering to provide an improvement in the shortest possible time.

* Created test plan, test procedures, and test reports with no written requirements which ensure test repeatability, test reporting and compliance with ISO9000 and other industry specifications.

EDUCATION

MBA, Specialization in Information Management, Aspen University, Denver, CO

B.S., Computer Science, California State University, Northridge, CA

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