Manager Sales

JAY NEUFELD

** ******* **** ****** ******, NY ***09 718-***-**** **********@*****.***

OFFICE ADMINISTRATION COLLECTIONS CLIENT RELATIONS

SUMMARY

• Strong project management skills, with demonstrated ability to oversee logistics and account reconciliation.

• Over 20 years experience in client relations and account management with track record of success in negotiation and dispute resolution.

• Skilled in event planning and management, particularly in conference management and entertainment sectors.

EXPERIENCE

CONSULTANT, New York, NY, A/R Collections 2009-Present

• Independent Consultant assisting small businesses in securing payments of their outstanding

receivables.

CANTORS ASSEMBLY, New York, NY, Administrative Manager 1998 – 2009

• Financial Planning: Responsible for facilitating and maintaining records of all fiscal transactions, from accounts receivable to outgoing bills for international faith based non-profit association. Work closely with Executive Officers of organization on budget forecasts, planning, and monthly reports.

• Business Development: Initiated practice of selling publications at conferences and youth organizations, resulting in 300% sales growth over a five year period. Maintain inventory of all publications materials.

• Event Management: Serve on executive planning team for all conferences, handling reservations for events, coordinating arrangements with exhibitors and reviewing contractual agreements.

KUEHNE AND NAGEL, Jersey City, NJ, Accounts Manager 1994 – 1998

• Assumed primary responsibility for collections on global accounts for international freight forwarding company with annual sales volume of $25MM, serving as primary liaison for European and South American markets.

• Monitored adherence to existing credit limits regarding bill payments working around client cultural variances and time differences.

• Conducted credit investigations to establish new accounts.

• Supervised cash applications and account adjustments, ensuring compliance with regulations.

REED TRAVEL GROUP, Secaucus, NJ, Collection Manager 1991 – 1993

• Supervised billing and cash application process for authorized reseller of travel guides and reservation services with annual sales of $20MM. Supervised four full-time billing collectors.

• Reporting directly to London-based Director of Finance and CFO, developed formal credit and collections procedures, reducing late payments for “Days Sales Outstanding” by 50%.

THOMAS COOK TRAVEL, INC., East Rutherford, NJ, Associate Credit/Collection Manager 1989 – 1991

• Responsible for overseeing credit and collection processes for 75 branch offices and nationwide accounts for global travel firm. Supervised three regional account managers.

• Developed and implemented billing and cash application procedures utilized by branch offices.

• Conducted site-based needs assessment of retail clients and branch offices, making recommendations on policy and procedural changes as appropriate.

LOUIS FREY CO., INC., New York, NY, Collection Manager 1986 – 1988

• Supervised collection of overdue accounts, and created reports of payments for use in follow-up.

EDUCATION

Bernard M. Baruch College, City University of New York, New York, NY

Bachelor of Business Administration in Management

SKILLS

Computer: Microsoft Office, QuickBooks Pro

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