Post Office Sterling Heights
Resume:
David B. Hoge
Clawson, Michigan
****************@*****.***
Objective
Clerical Position
Profile
Experience in customer service and sales
Proficient in IBM PC, Microsoft Windows, Word, and Excel, Cobol, Basic, Visual Basic, DOS, Lotus Notes and Internet
Employment History
Loan Operations Specialist
LaSalle Bank, Troy, Michigan September 2003 – Present
• Utilize proper procedures for ordering equipments, software and software licenses, and security access requests
• Perform quarterly Preclose security audits for all PNC users per established written procedures
• Review all Security forms for accuracy and completeness and update security access in Preclose. Perform forms administrator function per established written procedures
• Enter data, supply order requests, and any other tasks assigned by section manager or supervisor
Interpreter for the Deaf/Teacher’s Assistant
Red Oak Elementary School, Oklahoma City, OK August 2001 – June 2003
• Interpreted for Deaf using Sign Language
• Facilitated student spelling tests
• Acted as Cafeteria/Recess Monitor to observe behavior and provide a safe environment
• Made copies, and other miscellaneous requests, as required
Order Puller
Hobby Lobby, Oklahoma City, OK June 2002 – August 2002
• Pulled orders for stores
• Monitored stock levels and prepped assembly line
• Pulled orders from inventory to send to stores; worked in receiving department and assembly line
Restaurant Crew
Burger King, Oklahoma City, OK September 2001 – November 2001
• Prepared food based on customer orders
• Maintained cleanliness of environment
Discloser
Talent Tree Temporary Agency
Assigned to MidFirst Bank, Oklahoma City, OK February 2001 – August 2001
• Provided mortgage disclosures to mortgage customers
• Pulled customer credit reports
• Entered data on computer
Credit Card Technician Support
American Floral Services, Oklahoma City, OK March 2000 – January 2001
• Set up credit card contracts with florists
• Programmed credit card machines,
• Troubleshoot problems with program
• Analyzed florist accounts to ensure information was current
• Provided customer service and assist with sales
• Answered telephones; ran and filed daily reports
David B. Hoge
Resume, Page 2
Standard Federal Bank, Troy, MI
Laser Printer Operator June 1999 – February 2000
• Accessed all customer accounts to print mortgage and billing statements
• Mounted tapes for tax dept, Xerox 4635 printer
• Trouble shoot computer and printer operations
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Tape Librarian September 1985 – May 1999
• Entered data on UNISYS
• Prepared tapes for off-site storage, government and credit bureaus and production
• Answered telephones
Distribution May 1985 – September 1985
• Balanced reports for savings, mortgage, commercial loans and Visa consumer loans
• Operated microfiche and carbon separator machine to store data
• Delivered daily reports to departments
Education
Associate Degree, Computer Science, Rochester Institute of Technology, Rochester New York
Data Processing, Certificate, Southeast Oakland Vocation Education Center, Royal Oak, MI
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