Customer Service Representative

Whitney Mai Humphrey

(M) 574-***-****

(H) 574-***-**** ***********@*****.***

Career Goal

“To secure an exciting and challenging, long-term position, which offers professional development and allows me to expand my employment experience.”

Experience/Qualifications

Personal Skill Sets

• Extensive experience in customer relations and customer service

• 2 Years experience in cash handling

• Quality customer service, energetic, personable, and reliable

• Telemarketing experience/ excellent phone etiquette

• Integrity, strong work ethic,dependable, and mature

• Cash handling skills, strong math and money skills, time management skills, efficient and thorough, able to actively multitask

• I am a very enthusiastic, hard worker who is committed to following company policy and meeting company goals

St. Luke’s Outreach Program Youth Outreach Teacher

August 2002- June 2004

• Work with at-risk pre- teens (ages 12- 16)

• Supervise/ coordinate community activities and promote healthy relationships

Americall Telemarketing Telemarketer

May 2005- June 2007

• Provide exemplary customer service

• Outbound sales calls

• Assisted with insurance, scholastics books (inbound calls), ALLTEL cell phones, and MasterCard promotions

Phillips 66 Gas Station Cashier/ customer Service Representative

June 2007- December 2008

• Run cash register/ balance drawer

• Maintain clean work station

• Assist with customer service

• Stock and inventory

• Meet and greet customers

Education

Washington High School

(2002-2006) Core 40 Diplomas

• College prep work

• Co- op volunteer

Ivy Tech community College

(2006 to present) Criminal Justice

• Intro to Criminal Justice

Goodwill Retail Skills training program

July-2012-August 2012

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