Customer Service High School
Resume:
Megan Marie Lynch
Spirit Lake, IA 51360
Cell: 712-***-****
Email: *****************@*****.***
EDUCATION Iowa State University, Ames, IA
Bachelor of Arts: General Studies
Emphasis: Psychology and Family Studies
Graduated: December 2008
Spirit Lake High School, Spirit Lake, IA
High School Diploma, General Studies
Graduated: May 2003
QUALIFICATIONS Exceptional communication and organizational skills
Ability to prioritize and strong attention to detail
Software: All Windows operating systems; Microsoft, Word, Excel
Skilled at learning new concepts quickly, while working well under pressure
Excellent customer service and problem solving skills
EXPERIENCE
03/2011-Present Youthful Radiance Laser Skin Clinic Arnolds Park, IA
Patient Coordinator/Receptionist
Greet patients and assist physicians with procedures as needed
Manage multi-line phone system
Process client files and schedule appointments
Handle various bookkeeping duties
Maintain/run office in manager/owner’s absence
08/2010-Present Captain’s Getaway Arnolds Park, IA
Server
Serve and prepare food and beverages
Provide exceptional and unique customer service to guests
Maintain a safe and hygienic work environment
Develop and maintain customer relations
Perform all opening and closing procedures
05/2010-09/2010 Forest Ridge Youth Services Gruver, IA
Youth Counselor
Supervised, observed, and interacted with youth
Maintained all documentation required by Medicaid and DHS licensing
Transported student’s to off campus appointments
Ensured appropriate programs were implemented according to student’s needs
Created a safe and positive living environment for students
Megan Marie Lynch
2302 Jackson Ave. #A
Spirit Lake, IA 51360
Cell: 712-***-****
Email: *****************@*****.***
01/2009-01/2010 Wells Fargo West Des Moines, IA
Teller
Introduced customers to new products and services
Continuously met sales goal expectations
Generated leads for other sales members to close
Accurately balanced cash drawer
Participated regularly in educational work-shops and meetings
CERTIFICATIONS CPR, American Heart Association, May 2010
Mandatory Reporter May 2010
Certified Nursing Assistant, February 2010
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