IT Network Support
Joe Robertson
Tampa, Fl ***25
727-***-****, htaz4e@r.postjobfree.com
OBJECTIVE: To obtain a position in the Information Technology Networking and Security field with a dynamic and growing company to offer industry excellence in Windows Server Administration, TCP/IP Networking and Best Practice Security principals through recognized industry certifications, training and on the job experience.
IT Certifications
CIW Web Foundations Associate
Comptia A+
Comptia Network+
Comptia Security+
Comptia Project+
Cisco Certified Entry Networking Technician: CCENT
Cisco Certified Networking Associate: CCNA
Educational Background
Studied Computer Science at the University of South Florida
Pursuing B.S. IT Network Administration: Western Governors University
Technical Proficiencies
Networking:
Catalyst Switches, Routers, Wireless APs, Firewalls
LAN/WAN & Wifi Implementation: RIPv2, OSPF, EIGRP, VLAN, STP, DHCP
TCP/IP protocol implementation: TLS, SSL, VPN, IPsec, L2TP, SSH, FTP, FTPS, HTTP, HTTPS IMAP, POP3, Telnet, ICMP
Server Admin:
Microsoft Server 2008 & 2003 Active Directory and Networking
Microsoft Exchange Server 2007 Administration
Desktop Support:
Operating Systems: XP, Vista, 7, Ubuntu
Hardware: PC/Server/Laptop repair and Troubleshooting
Security: Malware Removal, Intrusion Prevention Systems, Intrusion Detection Systems
Professional Experience
IT /Helpdesk Specialist: Triad Retail Media, Tampa, Fl: June 2011 – May 2012
Responded to Help Desk Ticket requests to ensure functional levels of IT for 300+ company users and 6 offices
Setup remote users’ VPN connections over L2TP, working with ISPs to allow proper port forwarding on proprietary routers
Worked with Systems Engineer to aid in maintaining emulated dedicated connections over VPN between company offices utilizing Sonicwall edge devices
Supported remote offices’ networking devices including Wifi APs and installing Layer 2 Switches
Administered Active Directory 2008 and Exchange 2007 mail and distribution group accounts
IT Support: Investments and Acquisitions, Clearwater, Florida, April 2010 – June 2011
Designed network with 2 Static IP Modems, Switches, Linksys Routers, APs, workstations and network printers
Provided Web Support to company applications and websites including PHP, ASPX and Javascript
Enabled HTTPS pages for data integrity and confidentiality over SSL installed LAMP and IIS servers
Monitored Network Performance and Router Logs to ensure optimal network connectivity and throughput
Set up and maintained secure File Server for FTP and FTPS
Configured port forwarding with Static IPs on gateway routers to allow secure remote access to FTP server
Freelance PC Technician and Web Developer: 2007 - 2010
Provide solutions for local clients including website design, small home/office network building/troubleshooting, PC Repair, malware removal