Customer Service Medical Assistant

469-***-**** *******@*****.***

Objective:

Seeking a challenging environment where I can fully utilized my current skills, while obtaining additional skills. You will find that I am friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. I have extensive experience in various settings. I am eager to learn and always up to a challenge whatever the situation. I get along well with others, as well as working efficiently on my own.

Education:

March 2010 ATI Career Training Center: obtained a Medical Assistant Certificate

June 2006 Dallas Can Academy: obtained a High School Diploma

Skills:

Proficient or familiar with a vast array of programing languages, concepts and technologies including:

Microsoft Office Suite Internet Explorer Excel

Fluent in English/Spanish Speak Read and Write

Work Experience:

O’Connor Medical Center Full Time Receptionist April 2010-March 2011

• Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages.

• Received payment and recorded receipts for services.

• Take and record patients information

• scheduled appointments and maintained and updated appointment calendars.

• Filed and maintained records.

• Greeted persons entering establishment, determined nature and purpose of visit.

• Explain the admission procedures to the patients

• Received emails (documents, correspondence, etc.)

Centro De Mi Salud Full Time

Receptionist/Medical Assistant January 2008 – February 2010

• Assisted in the receptionist area by answering telephone calls and greeting the patients

• Provided injections to the patients

• Provided translation from Spanish to English or English to Spanish to doctors and patients

• Verified the patients’ proper insurance coverage for services that the center provided

• Called in prescriptions to different pharmacies in reference of the client’s treatment

• Attended phone calls, concluded the nature of calls

• Successfully organized appointments between therapist and clients.

• Responsible for typing reports, memos and other correspondence.

• Kept detailed messages from the person called upon, containing name, call timing and business nature.

• Accepted and distributed messages and mails to proper departments and employees.

• Excellent interpersonal, communication and customer service skills.

References:

Available upon request

Contact this candidate