Customer Service

Becky West

**** ***** ***.

Cocoa, FL, *****

Home: 321-***-**** Cell: 321-***-****

************@*****.***

OBJECTIVE

• To obtain a position that will enable me to use my strong memorizational skills, educational background, and ability to work well with people.

• To secure a position where my experience can be utilized and I can gain knowledge to create better service for customers.

• Seeking a challenging position to utilize customer service and sales skills.

SKILLS

• Team player and leader with excellent communication skills.

• Goal-driven, hardworking person.

• Persuasive seller.

• Incredible memory with the proven ability to quickly learn.

EXPERIENCE

Marshalls, Titusville, FL

Retail Associate, August, 2010 through March 2011

• Stocking shelves, counters, racks, and tables.

• Setting-up advertising displays.

• Cashiering, money handling.

• Stamping, marking, and tagging items.

Red Fish Charlies, Cocoa, FL

Server, January, 2010 through July, 2010

• Ability to learn all aspects of menu and specialties.

• Putting guests at ease, handling large crowds, maintaining composure in stressful environment.

• Communicating with guests in professional, polite manner.

• Taking and serving orders in a timely, positive way.

Chili's, Merritt Island, FL

Hostess, April, 2009 through March, 2010

• Greet and welcome guests in friendly manner.

• Seat guests according to rotation.

• Help servers when restaurant gets unexpectedly busy.

• Run drinks and food when needed.

• Have exceptional knowledge of the menu and any specials.

Stone Creek Pizza Co., Cocoa, FL

Customer Service Representative, February, 2008 through March, 2009

• Answer phones and greet guests in person.

• Take orders using the micro/POS (computer).

• Have exceptional knowledge of the menu and any specials.

• Upsell drinks, sides, and deserts.

• Serve customers their food.

EDUCATION

Brevard Community College, Cocoa, FL

Currently working towards AS, Psychology and HRA Certificate

Space Coast High School, Cocoa, FL

High School Diploma, May, 2009

COMMUNITY SERVICE

• Beach Clean-Ups

• Collecting items for charity

• Operation Shoebox

• Making donations

SCHOLARSHIPS

• Bright Futures Scholarship

References Available Upon Request

Contact this candidate