Manager Project

William J. Davison – System Administrator

** **** ****** ********** ***, NY 13607

315-***-****, ****************@*****.***

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CAREER OVERVIEW:

My experience in business software development and sales combined with

my Salesforce Developer Certification gives me the background to

successfully meet and exceed customer expectations.

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QUALIFICATIONS:

Certified Salesforce Advanced System Administrator 4 Years CRM

Certified Salesforce Developer 5 Years Product Support Engineer

C++ Programmer 6 Years Sales and Property Mgmt.

Web Designer

IT Project Manager

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TECHNICAL SKILLS:

Skills Expertise Total Years Last Used

Salesforce System Administration Analytics 1.5 Year present

Software Programming Apex,HTML 10 years present

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ACCOMPLISHMENTS:

As a consultant for Salesforce Premier Support Tier 2 Analytics, I

have customized hundreds of customer instances, while meeting and

exceeding quality goals and customer expectations. My projects

included custom objects, fields, workflow rules, analytic snapshots,

validation rules, and web to x functionality. My customers include

Ford Motor Company, NCR, Ryder Truck Rental, ABC Studios, GE Aviation,

and many more.

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HISTORY:

STREAM GLOBAL SERVICES – Watertown, NY

July 2010 to present – Customize and troubleshoot Salesforce.com

analytics and database models for hundreds of Salesforce customers.

WEB DESIGN CONSULTANT – Alexandria Bay, New York 2005 to present.

HIGH SCHOOL MATH INSTRUCTOR – Beaufort County Schools, ACE – Hilton

Head Island, South Carolina; January 2002 to January 2007

Grades 9th through 12th - Algebra, Geometry, Precalculus, Statistics

and Probability

REAL ESTATE BROKER. Hilton Head Island, South Carolina; June 1995 to

January 2002

FILENET CORPORATION - Costa Mesa, California; June 1994 to June 1995

- Technical Consultant- Reporting to the Customer Service and Support

Manager, Western District

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William J. Davison – continued

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TROY a division of PIERCE COMPANIES - Santa Ana, California; October

1992 to June 1994

- Applications Programmer - Reporting to the Manager of Technical Support

Troy is a leader of high speed impact and desktop laser micr printers.

ANDREW CORPORATION - Torrance, California; May 1990 to 1992

- Technical Support Supervisor III - Reporting to the Manager of

Technical Support

Andrew Corporation develops and markets some of the world's finest IBM

connectivity equipment. Annual sales of $50 million.

HEWLETT PACKARD - Sunnyvale, California; July 1989 to October 1989

- Product Support Engineer/Contractor - Reporting to the Manager of

Product Support

Hewlett Packard is the recognized industry leader in computer equipment

manufacturing.

CAPSTONE TECHNOLOGY - Fremont, California; February 1989 to July 1989

- Software Engineer - Reporting to the President/Owner

Capstone Technology designs and markets IBM 3270 technology to equipment

manufacturers. Capstone products include coax interface cards for

terminals and

printers, as well as pc-based design and diagnostic tools.

MEMOREX/TELEX - Raleigh, North Carolina; November 1985 to February 1988

Product Engineer - Reporting to the Manager of Product Engineering

Memorex/Telex is major manufacturer of IBM plug-compatible

equipment, including terminals, printers and controllers.

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EDUCATION AND TRAINING

1985 - North Carolina State University: Bachelor of Science in

Electrical Engineering

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