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Customer Service High School

Location:
Gainesville, FL, 32608
Salary:
10.00
Posted:
June 28, 2012

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Resume:

Shameka D. Young

Gainesville, FL *****

352-***-****

Objective

To obtain a position in which I will be able to utilize my skills, dedication and experience to further advance my career goals.

Work Experience

Juvenile Detention Officer, Department of Juvenile Justice Gainesville, FL 2010-Present

Conduct initial intake interview of juveniles presented to the Juvenile Community Resource Center (JCRC) charged with a new law violation. Intake process consists of initial screening paperwork, finger printing the youth, and processing the youth's mug shot. Basic office duties are also performed such as faxing, scanning, emailing and preparing various departmental documents.

Patient Transport, Shands at the University of Florida Gainesville, FL 2006-2009

Transport patients within the hospital by wheelchairs, stretcher, beds and morgue carts.

Secretary, Law Offices of Horace Moore Gainesville, FL 2004-2006

Basic general office duties to include answering a multiple line switchboard, faxing, filing, drafting various documents for the attorney, greet customers, serve as a liaison between the Alachua County Court House and this attorney’s office.

Housekeeper, Residence Inn Gainesville, FL 2000-2003

Clean customer suites after check out and assist in the laundry room as needed. Assisted customers with any concerns they had during their visit.

Deli Clerk, Publix Supermarkets Gainesville, FL 2003-2006

Assist customers with their customer service needs & general deli duties to include cooking and preparing foods. Performed store closing duties such as sweeping, mopping, washing dishes and any other duties as assigned.

Education

Columbia North High School, Columbia, North Carolina High School Diploma 2010

Computer Skills

Proficient in all Microsoft Office Applications

Proficient in medical terminology

Juvenile Justice Information Systems (JJIS)

Detention Facility Management System (DFMS)

MorphoTrak Fingerprinting System

Navicare System at Shands



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