Sales Management
Resume:
MARK D. SEN GUPTA
***** ******* **., *******, ** 77059
Cell: 281-***-**** Home: 281-***-**** ***.*****@*********.***
Automation Expert, team leader, and mentor with over 22 years in the process control and SCADA industries. Outstanding background driving sales-support organizations and project teams in multi-million dollar opportunities. Expertise in technical sales, project execution, control system planning and implementation, and customer support. Background in market research and sales presentations for the various levels of audience, up to and including the C-level. Automation and Information Systems experience in the Refining, Chemical, Specialty Chemical, Pulp and Paper, and Oil & Gas markets.
Core Competencies
Customer Interface and Management Sales Presentations Technical team leadership Global team leadership Business Management Six Sigma Methodologies Project Management SCADA technology application DCS technology application Batch Control OPC PLC technologies Fieldbus technologies Wireless Technology
PROFESSIONAL EXPERIENCE
CYGNET SOFTWARE (A Weatherford Company), Senior Consultant 2011
Lead SCADA implementation and customization work. Support Flow Measurement product roll-out. Support Alarm Management solution rollout and provide design input.
Specific Accomplishments:
Upgrade systems
Site support at Anadarko. Manage day-to-day SCADA system tasks. Perform special projects (Upgrades, programming, etc.)
CYGNET SOFTWARE, Manager of Sales Support 2009-2011
Manage a sales support team for North American sales. Responsible for day-to-day staff management (hire/fire, reviews, mentoring) RFQ response, presentation and demo development, sales consulting, strategizing, and mentoring. Product offering is Enterprise SCADA marketed to gas producers and transmission.
Specific Accomplishments:
Developed and improved the process for RFP/RFQ response resulting in consistent, quicker, more thorough, and more accurate responses.
Hired and developed two sales support consultants and one proposal specialist.
Helped direct ten multimillion dollar pursuits for major pipeline control systems at KinderMorgan, BP, Carolina Gas & Transmission, Northwest Energy, Suncor, and Dominion.
Understand pipeline buying processes, decision making, and competitive landscape.
HONEYWELL INTERNATIONAL, Senior Project Engineer 2006 to 2009
Lead control system configuration and customer interface for Boilers, Water Treatment Plants, Specialty Chemical Plants, and Refineries. Work with and manage local and overseas technical teams to meet customer schedule and specifications.
Specific Accomplishments:
Migrated Honeywell TDC2000 control system to Honeywell Experion. Migration occurred while the plant was running.
Implemented a Batch Control System for a CPVC operation using Honeywell’s Experion platform working with teams from Japan and India.
Migrated Honeywell TDC2000 and Allen Bradley PLC2 systems to Honeywell’s Experion Platform working with a team in India.
Consulted and trained two customers on Procedural Operations implementation.
Integrated OneWireless system with Experion.
K & ASSOCIATES, Consulting Engineer (2003 to 2006)
Lead control system configuration and customer interface for Boilers, Gas Plants, Offshore Rigs, Chemical Plants, and Refineries. Work with and manage local and overseas technical teams to meet customer schedule and specifications.
Specific Accomplishments:
Programmed Allen-Bradley SLC for burner management system at Indonesian gas plant. Integrated the system with Honeywell Plantscape SCADA product.
Implemented Allen-Bradley SLC and PanelView for burner management system at West Texas gas plant.
Designed SIL-2 safety system using Allen-Bradley ControLogix system.
Implemented test system using Opto22 system.
Created initial design for the migration of PMX control strategies to Experion working with a team in India.
Assisted in the implementation of a PVC Batch system on Experion.
Created RSView, Intellution and Wonderware graphic displays for three separate SCADA applications.
PLANT AUTOMATION SERVICES, Product Manager, Houston, TX (2002 to 2003)
Manage product development for Alarm Management products. Work with customers to interpret VOC and define software enhancements. Design sales collateral, create and implement marketing plans. Provide sales support and sales training.
Specific Accomplishments:
Signed global corporate agreement with BP to provide alarm management applications.
Worked with offshore software company to develop the specifications for new SQL-based alarm management product.
Headed up customer meetings for design inputs with BP and ExxonMobil
Developed the specification for a new alarm management product: Plantstate Suite.
Released of a new version of the current alarm management application.
Created new cut-sheets for alarm management application and services.
HONEYWELL, INC., Systems Consultant, Houston, TX (1996 to 2002)
Provide sales and customer support for Fieldbus, SCADA, Batch, and Hybrid controls. Train engineers, estimators and sales on new and current product offerings. Deliver presentations to a wide range of customers through executive level. Assist in sales pursuits and estimates. Act as VOC liaison for marketing/product development.
Specific Accomplishments:
Participated in the sales pursuits resulting in over $83MM of booked revenue.
Main technical sales resource for $7MM offshore/onshore SCADA project in Trinidad.
Batch technical consultant for $12MM upgrade project in Louisiana.
Fieldbus consultant for $17MM Carbon Fiber project in Oklahoma.
Two promotions during this time.
HONEYWELL, INC., Application Engineer, Houston, TX (1992 to 1996)
Program DCS (TDC3000). Create DCS and SCADA (SCAN3000) graphics. Manage engineering teams. Setup and configure DCS and SCADA systems. Assist in estimating process.
Specific Accomplishments:
Managed project to configure pipeline SCADA application and develop custom drivers.
Converted complex loops for 5 individual Foxboro system installations.
Developed custom CL for batch tank car loading operation
Developed and implemented boiler control scheme for an industrial application.
Two promotions during this time.
FORMAL EDUCATION
Master of Science in Electrical Engineering (GPA 3.4) – Georgia Institute of Technology
Bachelor of Electrical Engineering (GPA 3.3) – Georgia Institute of Technology
Project Management
Leadership Effectiveness
Six Sigma Greenbelt
AWARDS
1 Key Contributor Award
8 Spot Awards
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