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Customer Service Technician

Houston, Texas, 77077, United States
May 21, 2011

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Angel N. Brown, CPhT

**** ******** **** **. # **** Houston, Texas 77077



Accomplished, achievement-driven, and results oriented recent Deans List Graduate interested in working in the Pharmaceutical Industry. I have impeccable interpersonal and patient-care skills with a willingness to assist in creating a healthy community. Additionally, I am capitalizing on opportunities to further develop my knowledge in the field of medicine; specifically as a Pharmacy Technician.

Qualifications: Certified Pharmacy Technician, Texas State Board of Pharmacy, 2011

Service-focused Pharmacy Technician Trainee in IV admixtures (trained in preparation of IV admixtures), sterile compounding and medicine pre-packaging, automated external defibrillator (AED), oxygen, and cardiopulmonary resuscitation (CPR). My experiences include comprehensive proficiency in a variety of software applications and programs, i.e., PYXIS.


4/10/2010 to 3/11/2011

Sanford Brown College, Houston, Texas GPA: 3.65

Pharmacy Technician

Externship Site: Memorial Hermann Sugarland (180 Hours)

Dean’s List recipient 08/2005 to 01/2006

Houston Community College, Houston, Texas

General Academic Studies


5/2007 to Present

Vibrant Images Houston, Texas

Photographer‘s Assistant

Responsibilities: Assist the photographer with photo shoots, transporting all photo equipment and editing photos. Other duties included scheduling of appointments, order processing and fulfillment, and customer service.

5/2009 to 11/2009

Kelsey Seybold Houston, Texas

Volunteer Call Center Representative

Responsibilities: Assisted patients with the processing of insurance claims, to include, but was not limited to billing, collection, and reimbursement procedures.

12/2008 to 11/2010

Weekley Family YMCA Houston, Texas

Customer Service Representative Responsibilities: My job duties consisted of greeting members and prospective customers, sell membership packages, assisted members with online and in-store registrations. Other duties as assigned my management.

References: Available upon request

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