customer service rep

Kelly Lemmon

Tallmadge, Oh *****

Objective

My objective is to use my clerical skills to the best of their ability. I am a

very determined person and I use that to my advantage in the workplace

environment. I am able to work in a team environment or on my own.

*******

Experience:

General Ionics 6/2001-11/2008

289 Remington Rd. Suite C

Cuy. Falls, Oh 44224

Answer Multiple Phone Line Resolve Customer Issues

Schedule Customer Service Calls Compute Daily Deposits

Type and Mail Correspondence Post Payments Daily

Pull Daily Line-Ups for the Service Techs Compute Weekly Time Cards

Call Daily Line-Ups for the Service Techs Daily/Monthly Service Reports

Keep Service Techs Busy Throughout the Day Enter C.S.R.'s Daily

Other Misc. Office Duties

City of Akron, Engineering Dept. 8/1998-8/1999

166 S. High St.

Akron, Oh 44308

Answering Multiple Phone Line Delivered/Picked Up Mail

Typed Internal and External Memos and Letters Copied Materials

Bound Books Faxed Misc. Items

Transcription of Letters/Memos

*******

Education:

Ellet High School Graduated 1999

Administrative Support classes were taken 1997 to 1999

Skills Learned/Maintained

Microsoft Word Type 55-60 w.p.m.

Microsoft Excel 10 Key Pad

Microsoft Access Multiple Phone Lines

Copy Machine/Fax Machine Dictation

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