Manager Medical

MICHAEL L. BURK

** ****** *** ******, ** *****  Phone: 805-***-**** Cell: 805-***-**** *********@*******.***

HIGHLIGHTS OF QUALIFICATIONS

•A senior manager with superb record of success in all material management operations

•Over 20 years experience in Materials Management, Governmental Purchasing, and Human Resource management positions at all levels: entry to senior

•Results-oriented with outstanding record of setting goals and delivering results

•Possesses outstanding communication, organization, and interpersonal skills

•Trained in strategic planning and LEAN/Six Sigma process improvement

•In-depth experience leading a diverse workforce to include employees represented by several collective bargaining units and contractors

•Well organized leader who excels in coaching staff to meet deadlines

•Highly proficient in Microsoft Office products and managing Material Management Information Systems data, standard reports, and adhoc reports

•Experienced negotiator with track record of developing terms/ and conditions, specifications, and pricing agreements most beneficial to the organization

EXPERIENCE

2008-2010 Senior Human Resource Manager Los Angeles AFB (El Segundo), CA

•Advised Executive Director in developing, implementing, and administering policies, initiatives and concerns on all matters affecting 154 employees; oversaw training programs and participated in organization’s fiscal budgeting and programming

•Initiated organization’s electronic training program eliminating paper records

•Authored/standardized attendance policies assuring equal treatment for all

•Created/presented professional development courses for campus employees

•Adeptly resolved customer complaints and concerns as clinic’s patient advocate

•Led customer satisfaction program providing leadership satisfaction trend data

•Crafted award-winning submission for Air Force Organization of the Year award

•Developed on-line customer satisfaction surveys, collected and trended all responses, shared with our staff, and created strategic corrective action plans

•Routinely identified stakeholders for corporate changes and resolved concerns

2005-2008 Purchasing and Material Manager Lackland AFB (San Antonio), TX

•Led 175-person workforce in annual procurement and delivery of $134M in supplies, $64M in capital and contract services supporting 4,800 campus employees

•Steered Material division to a “Fully Compliant” external audit rating resulting in zero Management Corrective Actions and 3 year (maximum) accreditation

•Cut late invoice payments by 90% saving $50K annually in interest penalties

•Prepared Requests for Proposals, Quotes, and Information; developed scoring criteria; compiled and analyzed bid submissions; determined vendor awards

•Created key performance indicators, performance metrics and dashboards

•Developed policies and procedures to ensure purchasing compliance with all corporate, state, federal, and public contract code, laws, and safety statutes

•Negotiated sole source office supply contract; gave customers desk top ordering

2004-2005 Purchasing Manager Scott AFB (Belleville), ILL

•Led 18 Buyers in supporting the Scott AFB Hospital & 36 geographically separated units; managed readiness posture for emergency response projects; processed & monitored requests for quotations for services and personnel

•Managed $20M Group Purchasing Organization contract to #1 utilization rate

•Slashed central warehouse inventory by over 11% freeing 5K FT and $54K

•Converted 600 routine purchase card buys to EDI--cut delivery by 2 days

•Worked closely with department managers to reduce on-hand par levels and investigate alternative products and solutions at reduced cost

•Ensured regular performance of backorder reviews to identify problem orders and resolved issues with vendors while keeping customers informed of status

•Provided leadership, advice, and guidance to directors, managers, buyers, customers, and vendors throughout the entire purchasing process

2002-2004 Material Manager Andrews AFB (Prince Georges), MD

•Managed medical logistics activities for largest Air Force medical facility on the east coast; contract administrator for $6.3M disaster preparedness assets

•Converted medical center’s $37M equipment inventory from annual to perpetual year-round review increasing inventory accuracy rate from 93 to 99%

•Authored 2-yr strategic plan for section laying process improvement road map

•Change agent; cut inventory $76K to $32K and average delivery times in half!

•Re-tooled $160K narcotics vault procedures ensuring all DEA guidelines met

•Optimized pharmaceutical credit returns program generating $372K in credits

1997-2002 Assistant Material Manager Kadena AB, Okinawa, Japan

•Directed work activities for team of 56, including three different title codes, five local national civilians and 26 in-house contractors; approved all purchases as contracting officer representative for $3.7M Prime Vendor contracts and 17 purchase card buyers

•Led standardization of medical plastic products with 11 other hospitals

•Directed major warehouse re-design cutting shelving by 43%/gained 9K SF

•Oversaw $2.8M warehouse inventory move from old to new medical clinic

•Led base-wide fundraising effort raising over $69K for Airmen assistance

•Material division won “Best in Air Force” twice based upon Baldridge criteria

1994-1997 Program Analyst Scott AFB (Belleville), ILL

•Guided AMC’s $29M medical equipment program, financial management and logistics actions for four medical centers, 8 hospitals and one aeromedical evacuation squadron

•Assisted in developing/implementing $3M readiness information mgt system

•Drove quality control process improvements for $55M CRAF Shipset system program

•Provided equipment portion of Weapon System Program Review brief to USAF Surgeon General; gave current & future states for wartime aerovac support

EDUCATION

Community College Associate Degree in Applied Sciences, Maxwell AFB, AL

of the Air Force Logistics Management

Excelsior College Bachelor of Science Degree in Liberal Arts Albany, NY

(emphasis in management and communication)

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