Customer Service Home Health
Resume:
Objective
Obtain the listed position, allowing for parlay of demonstrated organization, customer service, communication, and competence which will allow for growth and use of various skills.
Profile
Motivated, personable, goal oriented student with a very positive attitude. Talent for quickly learning new skills and working with others no matter what their background may be. Respectful and tactful with professionals and non-professionals at all levels.
Flexible and versatile – able to maintain a sense of humor and calm under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Skills Summary
Customer Service
Computer Savvy
Able to Multi-Task
General Office Skills Scheduling
Various nursing duties (ADLs, etc.)
Professional Experience
CUSTOMER SERVICE/RECEPTION
Remaining professional throughout all dealings with clientele and management.
Raised sales by 50% through being tactful.
Making and confirming appointments
Kept management up to speed on appointments with clientele.
Maintained professionalism and kept clients returning.
Increased client base by one-third resulting from referrals.
Professional Experience, continued
NURSING
Manage all aspects of day-to-day operations for assigned patients:
Assiting patients with ADLs (Activities of daily living):
o Bed making, ambulating, assistance with toileting & transfering
o Feeding, light housekeeping, meal preparation
BABY SITTING
Looking after children, managing day-to-day schedules
Assisting with homework, preparing meals, and activities
Employment History
HOME HEALTH AIDE
Home Health Aide, 03/2010-06/2011
3540 Elm St. Long Beach, CA
24 HOUR HOME CARE
Home Health Aide, 05/2011-Present
2101 Business Center Drive Ste. 216
Irvine, CA 92612, 949-***-****
3812 Sepulveda Blvd. Ste. 240
Torrance, CA 90505, 310-***-****
Premier Healthcare Services, Inc.
Home Health Aide, 11/2011-Present
1225 W. 190th St. Suite 404
Gardena, CA 90248 310-***-****
RECEPTIONIST – SPLASHIN INK TATTOOS
Los Angeles, CA
Receptionist, 02/2009-06/2010
AVALON VILLA CARE FACILITY
Nursing Assistant, 09/2009 - 11/2009
12029 Avalon Blvd. Los Angeles, CA
BABY SITTER
Long Beach, CA
Baby sitter, 03/2008 – 06/2011
AMC PINE SQUARE 16
245 Pine Ave. Long Beach, CA
Usher, 05/2007 – 08/2007
Education
ROBERT A. MILLIKAN SENIOR HIGH
2800 SNOWDEN AVE. LONG BEACH, CA 90815
High School Diploma, 2009
COMPTON ADULT SCHOOL - CHESTER
COMPTON, CA
Certified Nursing Assistant
Certified Home Health Aide
References
1. Charnetta Wells – Owner/Manager/Supervisor – SPLASHING INK
o (310) 537 – 7448
2. Egypt Muhammad – Co-Worker/Classmate
o (562) 326 – 8375
3. Mary Chase – Supervisor/Employer
4. 24 Hr. Home Care – Irvine Office
o (949) 607–8115
5. 24 Hr. Home Care – Torrance Office
6. Premier Healthcare Services
Contact this candidate