Bobby W. Sanders
**** ******** ***** ***** 336-***-**** Winston Salem NC 27107 ho7b25@r.postjobfree.com
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SUMMARY
System Support Analyst with extensive experience with user requirements and business development. Experience in a consistently fast paced, high visibility area with a sincere focus on exceptional relationship care. Proven skills in vendor contract negotiations resulting in significant reduction in manpower and cost. Extensive experience in locating better and less expensive options to help make the company a formidable contender in their field. Worked with leasing vendors for IT equipment and maintenance saving over $200,000 in recurring charges yearly. Researched and located ISDN phone option saving $1200 recurring monthly charges and $10,000 up front costs – 3-year savings of $46,000. As a Project Manager I replaced the data entry system with one having a more functional software saving $18,000 annually.
EXPERIENCE
Precision Fabrics Group - Greensboro, NC
System Support Analyst
Worked with leasing vendors for IT equipment and maintenance, saving over $200,000 in recurring charges yearly. Worked with software vendors to stabilize the mainframe and correct printer software at remote locations that was dropping connection daily. Replaced the Data Entry System with a much less expensive option that gave users more options and more flexibility saving $18,000 Annually. Established requirements and located a vendor to change the company wide phone and voice mail systems. Supported 5 locations in 3 states on 4 NEC 2000 IPS phone systems. Programmed and maintained a central NEC voice mail system to support all PFG users at all locations. Programmed and maintained I/P phones at a remote warehouse and setup to connect to PFG’s PBXs at other locations over existing data T-1s. Set up 4 digit dialing between all locations over existing data T-1s to reduce overall long distance costs. One time cost savings $20,000 and $1200 in monthly recurring charges. Supported wireless devices which included cell phones, pagers, Smart phones and Wireless cards.
East Jefferson General Hospital – Metairie, LA
VSE System Programmer
Responsible for maintenance and modification to the Operation System Software. Also worked with the SNA gateways and set up TCP/IP File transfers between the Mainframe, UNIX and AS/400 machines. Worked on an IBM ES9000 with a VSE/ESA 2.3 operating system. We used CICS, ICCF, TCP/IP, REXX, VTAM, NCP, VM and several CA products.
Lockheed Martin
VSE Operations Manager/Project Manager
Responsible for all VSE operations for Fieldcrest/Cannon. This included working with management at locations in Eden, NC, Fieldale, VA, Scottsboro, AL and Columbus, GA. As a Project Manager, a team member along with Tech Services, Applications, Telecommunications and Management consolidated four VSE shops from four states into the Kannapolis NC Data Center. This included setting new work schedules, setting up new terminals, PC and printers, training operators, setting up a tape management system, restructuring the JCL to be loaded to the 4D scheduling system, analyzing and improving data processing methods in order to expedite the throughput. Set up data transfers into the Corp. system for consolidated reporting.
Bobby W. Sanders
336-***-**** Page 2 ho7b25@r.postjobfree.com
EDUCATION
Patrick Henry Community College – Martinsville VA
Associate Degree in Computer Science
VSE SP Installation and Use – IBM
Several NEC certifications including PBX, Voicemail and VOIP
References available on request.