Manager Customer Service
Resume:
Thomas Potter
Bloomingdale, 47832, Indiana, US
Mobile Phone: 765-***-****
Secondary Phone: 765-***-****
E-mail: *************@*****.***
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OBJECTIVE
Challenging and rewarding management position.
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WORK EXPERIENCE
EHS, HR & Risk Manager
April 2007 – August 2012
Futurex Industries, Inc. | Bloomingdale, IN
Direct HR, safety and improvement operations for multi-site plastic manufacturing company. Responsible to Company Owner for all aspects of the hiring process, safety management, OSHA record keeping and insurance/benefits bidding and administration. Union avoidance activities at a low level. Bidding and reconciling company commercial insurance processes. Oversaw completion of new security program with more cameras and computer timekeeping with Employment Plus. Work closely with CFO on payroll and budget concerns. Led the company in achieving INSHARP certification from the Indiana DOL 2008-2009. Company also won the Governor’s Workplace Safety Award for Medium Business in Training and Outreach 2009.
Training Manager
September 2006 - January 2007
PolyOne Corporation | Terre Haute, IN
Supervise Kaizen brainstorming and function groups, training and documentation, work instruction and 6S implementation. QS-9000/QS-14001. Supervise employee benefits enrollment & coordination with corporate HQ in Ohio. Safety Training of new hires.
Operation Manager
October 2003 - September 2006
Furniture Row Companies | Terre Haute, IN
Supervise schedule & pulling deliveries, customer service, repairs & chair building program, inventory control & receiving, payroll, scheduling, motivating & training staff.
Process Operations Supervisor
February 2001 - August 2003
AET Film Products, Inc. | Terre Haute, IN
Supervise extrusion, packaging/shipping, quality and reclaim operational needs in a plastic manufacturing facility. Manage said operations as necessary on 12 hour shift. Member of emergency response team, plant-wide safety steering committee, Kepner-Tregoe problem solving team.
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EDUCATION
Bachelor's Degree, History
May 1986
Wabash College | Crawfordsville, IN
Studied history, economics and psychology. Worked for the school as athletic secretary, recruiter and sports offical.
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