Customer Service Manager

ALTOR D. SMITH

**** ****** **. **********, ** ***40 843-***-**** **********@*****.***

SUMMARY Motivated, service-driven individual with over 5 years of experience in the culinary industry. Creative and detail oriented with strong leadership abilities developed in the industry and while serving in the United States Navy. Honed culinary skills through formal education at The International Culinary School at The Art Institute of Charleston.

EXPERIENCE Dietary Cook, Sedexo Contract Services - Georgetown Hospital System

Georgetown, SC (June 10, 2010-Present)

Experienced in preparing meals according to dietary guidelines and HACCP

Food preparation for lunch and dinner for 60+ patients

Food preparation for main cafeteria serving 125+ employees and guests

Follow safety and sanitation guidelines

Assistant Manager, Taco Bell

Georgetown, SC (Dec 27, 2007-May 30, 2010)

Demonstrated friendly and professional customer service

Trained 10 new employees on store policy and procedures

Follow all standardized food preparation procedures

Line Cook, Beau Rivage Resort & Casino

Biloxi, MS (Feb 20, 2007-Dec 15, 2007)

Prepared various cuisines and menu styles for high volume restaurant

Operated the fry and sauté stations

Trained 2 new employees on company policies and procedures

Maintained sanitation

Culinary Specialist, United States Navy

Gulf Port, MS (Mar 17, 2004-Dec 15, 2006)

Daily galley food preparation for 1,500+

Contributed to the creation of the Galleys Cycle Menu

Maintained the Enlisted personal Barracks

EDUCATION & Culinary Skills Certificate, December 18, 2010

CERTIFICATIONS The International Culinary School at The Art Institute of Charleston, Charleston, SC

Servsafe Certification, valid through February 2015

Food Safety and Service Sanitation Certification, August 2006

Naval Education and Training Command, Gulf Port, MS

Nutrition Certification, August 2006

Naval Education and Training Command, Gulf Port, MS

Culinary Specialist Advancement Seminar, August 2006

Navy Food Management Team, Mayport, FL

Nutrition, Sanitation and Supervisory Management Certification, June 2004

ACF Certification Education – CHEFCERTIFICATION.COM

REFERENCES Available upon request

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