Customer Service Manager

____________________ Abby Banda ___________________

*** ******* **.

Monroe, NC 28112

(T) 704-***-**** ( C ) 704-***-**** (E) ************@*******.***

Career Overview_______________________________________________________________________

Receptionist with a 5 year experience & Manager with a 4 year experience, dedicated customer service representative with motivation to maintain satisfaction and contribute to company success.

Skill Highlights _______________________________________________________________________

Bilingual Multi-Task

Fast Leaner Strong Organizational Skills Listening Skills Excellent Communication Skills Energetic Work Attitude Data Entry Problem Solver Cash Management Store Maintenance Inventory Control Adaptibility Scheduling Invoice Processing Microsoft Office Suite Telephone Skills & Fax Computer Proficiency Customer Service Self-Starter Filing Email

Professional Experience ________________________________________________________________

12/2007 - 12/2011 Cici’s Pizza Monroe Albermarle Matthews Rock Hill, North Carolina

General & Assistant Manager

08/2002 - 11/2007 J & K Construction / AC & Heating Services Alton, Texas

Receptionist & Office Manager

Education ___________________________________________________________________________

2008 SPCC - Monroe, NC

GED

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