Receptionist/Administrative Assistant
Resume:
Heather Lyons
Boylston MA. *****
*************@*****.***
Objective: An interesting position as a receptionist.
Experience:
*/**** **** ** ** Shrewsbury MA
to Present Receptionist
• Take reservations by phone as well as from in-store
customers.
• Sort reservations received by phone, in-store and internet
reservation system.
• Confer with party host to arrange number of guests and final
details.
• Receive callers at establishment, determined nature of
business and directed callers to destination.
• Answer inquiries from persons entering establishment .
• Open, sort, and distribute incoming mail.
• Collect, seal, and stamp outgoing mail.
• File all reservations.
• Resolve problems arising from hosts complaints.
• Perform a variety of clerical duties and other duties pertinent
to establishment.
• Use Microsoft Excel and Word.
• Use Quickbooks POS.
1/2008 Susan Meola Properties West Boylston MA
to 4/2008 Realtor
• Accompanied prospects to property sites, quoted purchase
price, described features and discussed conditions of sale
and terms of lease.
• Rented, bought and sold property for clients on a commission
basis.
• Studied property listings to become familiar with properties
for sale.
• Interviewed prospective clients to solicit listings.
• Performed routine research on zoning ordinances and
condemnation considerations.
• Directed appraiser to inspect properties and land under
consideration for acquisition
9/2007 Exit Realty Shrewsbury MA
to 12/2007 Realtor
• Accompanied prospects to property sites, quoted purchase
price, described features and discussed conditions of sale
and terms of lease.
• Rented, bought and sold property for clients on a commission
basis.
• Studied property listings to become familiar with properties
for sale.
• Interviewed prospective clients to solicit listings.
• Performed routine research on zoning ordinances and
condemnation considerations.
• Directed appraiser to inspect properties and land under
consideration for acquisition.
6/2005 Century 21 Irvine and Virginia Walsh Worcester MA
to 9/2007 Realtor
• Accompanied prospects to property sites, quoted purchase
price, described features and discussed conditions of sale
and terms of lease.
• Rented, bought and sold property for clients on a commission
basis.
• Studied property listings to become familiar with properties
for sale.
• Interviewed prospective clients to solicit listings.
• Performed routine research on zoning ordinances and
condemnation considerations.
• Directed appraiser to inspect properties and land under
consideration for acquisition.
12/2002 Pamela Kennedy Shrewsbury MA
to 4/2008 Nanny
• Child care for a premature baby from the ages of newborn
through five years old.
• Household cleaning and chores.
2000 JC Penney Marlborough MA
to 2002 Receptionist
• Directed callers to destinations.
• Operated multi line telephone console to receive incoming
messages.
• Answered inquires from persons entering the establishment.
• Provided information regarding activities and location of
departments, offices and employees within the organization.
• Recorded name, time of call, nature of business and person
called upon.
• Typed memos, correspondence, reports and other
documents.
Education: Tahanto Regional High School Boylston MA
High School Diploma 1997-2002
• Member of the National Honor Society
References: Available upon request.
Contact this candidate