Customer Service Technician

MARCY FOWLER

**** **** **.,***********, ** ***** United States 405-***-**** **********@*****.***

CAREER OBJECTIVE

Highly motivated individual seeking employment opportunities in chemistry that could utilize my education and experiences.

EDUCATION

Eufaula High School, Eufaula, OK United States

High School Diploma, May 2003

Oklahoma City Community College, Oklahoma City, OK United States

Associate in Chemistry, May 2008

University of Central Oklahoma, Edmond, OK United States

BS in Chemistry, May 2012

PROFESSIONAL EXPERIENCE

Currently working as a TEMP as a Quality control Technician at Guimarra Vineyards.

Omnicare-CIC, Oklahoma CIty, OK United States

Pharmacy Technician, Dec 2011 – present

• My duties at this location consisted of filling out Prior Authorization forms, calling insurances on claim rejections, following up on the status of the prior authorizations, working the que’s to send out Therapeutic Interchange request to the doctors, working NA and Daily Drug Monitor reports, and verifying correct doctors for patients.

• Omnicare-CIC in Oklahoma City, 1-800-***-****

Mercy Hospital-El Reno, El Reno, OK United States

Pharmacy Technician, Apr 2011 – Dec 2011

• Mercy El Reno Hospital, 405-***-****

• My duties at this location consisted of data entry, filling afternoon cart fill, filling pyxis, stocking the drug room, running reports, ordering and receiving the drug order, inventory, inspections of all departments, and compounding.

Mercy Hospital- Oklahoma cIty, Oklahoma CIty, OK United States

Pharmacy Technician, Apr 2007 – Apr 2011

• My duties at this location consisted of filling prescriptions, data entry, inputting insurance, and working on claim rejects, cashier, compounding, ordering and receiving the drug order and customer service.

• Mercy Tower Pharmacy, 405-***-****

Wal-Mart Pharmacy, Norman, OK United States

Pharmacy Technician, Nov 2004 – Jan 2009

• Wal-Mart Pharmacy, 405-***-****

• While employed at this location my duties consisted of filling prescriptions, data entry, inputting insurance, working rejected claims, cashier, and stocking drugs.

QUALIFICATIONS/RELEVANT LAB EXPERIENCES

General Chemistry I and II

Chromatography (GCMS, HPLC)

Medical Physics

Physics I and II

Quantitative and Instrumental Analysis (AA, HPLC, GC, IR, UV, NMR)

Biology, Zoology, Human Physiology, and Biochemistry

Organic Chemistry I and II

ADDITIONAL SKILLS

• Good research skills

• Organized

• Able to work well with others

• Strong work ethic

• Self-motivated

• Experienced with Microsoft Office, Internet, and emailing

• Able to accept a high level of responsibility

• Multitasking

• Prioritize and manage time well

• Very dependable and reliable

• Quick Learner

REFERENCES

Wendy Finnen : 405-***-****

Jill Copus: 405-***-****

Doug Danker: 405-***-****

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