IT Support
Resume:
Abid Qureshi
Glen Ellyn, IL ****7
**************@*****.***
Seeking a challenging IT position in a fast growing industry that will utilize my skills, achievements, energy and talent; which will enable me to consistently exceed in the goals of the IT department.
Education & Training:
Associate’s Degree of Computer and Internetworking Technologies (01/2008-Present)
College of DuPage-Glen Ellyn, IL
Certifications: A+, Network+, CCNA\Technical Proficiencies:
Platforms: Windows 9x/NT/2000/XP/Vista, Windows Server 2000/2003
Networking: LAN Administration, Cisco Routers, Cisco Switches, TCP/IP, 100 BaseT / 1000
BaseT Ethernet
Tools: Ultra VNC, Remote Desktop, Goto Meeting, Symantec Antivirus, Hyper Terminal
Software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Adobe Acrobat
Professional Experience:
Freedom Graphics: 780 McClure Rd Aurora, IL 60502 11/2007-08/2008
Duties: Cisco Router Configuration, Cisco Switch Configuration, End user support, Microsoft Outlook support, Microsoft Office Applications, Active Directory; Password Resets, Create new users, Delete old Users. Solving printing problems, OS upgrades, Microsoft software upgrades, Network card upgrades, Video card Upgrades, Adding memory, Reformat hard drives, Run Fiber optic Jumpers and cat 5 cable, Set up Network closets, Punch down cables, Connect ups systems, Connect Switches, Test network connectivity, Phone support, Remote support via VNC, Go to Meeting website, Remote desktop, Setting up wireless equipment.
Key Achievements:
- Design and Installation of new plant wireless system.
- Design and Installation of commingling department.
- Network project management with new departments’ construction.
- Recognized for outstanding customer service.
Independent Contractor: Network Technician 06/2004-11/2007
Duties: In home Network Setup, Wireless router configuration Run cat 5 cables, in home wireless setup, Small business network set up, Phone support Hardware and Software upgrades. Remote support via VNC, Reformat hard drive, Antivirus software, Network card upgrades, Adding memory, Video card upgrades, OS upgrades, Printer and fax set up, Microsoft applications support.
Key Achievements:
- Development and creation of new small business networks.
- Successful set up of in home wireless networks and computers
- Design and development of network set up in new residential building construction.
References available upon request
Contact this candidate