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Computer System

Collinsville, TX, 76233
August 18, 2012

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Donny W. Elms

** ***** **.

Collinsville, Tx. ***33



Acquire a position to add to my current experiences in the Computer Hardware, and Software Fields .


• 16+ years experience

• Communication Skills, written and verbal

• Experienced Desktop and Server Support

• Detailed and Accurate

• Work well in Teams or independent situations

• Excellent Work record

• On Time and seldom absent

• Require minimum supervision

SOFTWARE EXPERIENCES Includes but not limited to:

Windows Server 2008

Microsoft Exchange

Outlook 2007

Office 2007 Pro

Windows 7 Pro

Windows Vista

Widows XP Pro

Remedy Tracking System


Received Certification in A+ PC Hardware Technician Course at Grayson County Collage in

August 2001.

Received Certificate in Microsoft Access Database 97 from Grayson County Collage in April 2002



Computer System Refresh Tech. Jan. 09 - Apr. 2011

EMCO/ Lockheed Martin / NASA(Johnson Space Center)

517 S 16th St., La Porte, TX 77571. 281-***-****

Daily job duties include the transfer of users data from the old Computer System using Altiris Backup Software. Tear down of old computer system, and the setup of the new Computer System. Installation of any new equipment as needed. Logging on to the computer and setup of Operating System and all needed Service Packs Installed. Joining the computer to the Johnson Space Center Domain. Installation of programs and updates needed to make the computer current with all required Patches. Replacement of user data to the new computer system, and confirmation that all programs a functioning as required. Log all work in Remedy System.

I.T. Dept. Lead Computer Tech./Help Desk Jan. 06 – Oct. 08

Grayson Business Computers, Inc.(Signwarehouse)

2614 Texoma Drive, Denison, Texas, 75020 . 903-***-****

Duties included the setup of New Computer Systems with Windows XP Pro, or Windows Vista. I am responsible for maintaining all printers on the print server network and care of over 280 existing Computer Systems to include Laptops and Tablet PCs on the network throughout the Company. I support Off-Site Employees Systems, (either by making remote connection with SMS Admin or Tight VNC or by email and telephone contact) that are on the East Coast and the West Coast of the Continental U.S. and Support a Company site located in Lexington Kentucky

I.T. Department PC Tech. / Help Desk Mar 2004 - May 2005

Texoma Medical Center

1000 Memorial Dr. Denison, Texas 75021 . 903-***-****

As the PC Tech for Texoma Medical Center I performed maintenance, troubleshooting, and repairs on approx 1000 computer systems used throughout the Hospital. I setup computer systems by creating a template image on a system and then creating and installing other like systems with the same image over the LAN. I have extensive experience with setup, maintenance and operations of Tablet PCs, and Laptop PCs

I.T. Department PC Tech./ Help Desk April 2001 - May 2003 Fisher Controls Intl., LLC

4725 Highway 75 South. Sherman, Texas 76090. 903-***-****

In my position at Fisher Controls Intl. as PC Specialist I was responsible for the construction of, and maintenance of approximately 300 computer systems for use in a manufacturing environment while loading and upgrading Operating system Software from Windows98 to Windows 2000 Professional on these systems. I also installed Network Interface Cards and setup networking protocols to these systems to operate on the Local Area Network under Windows NT 4.0, and Windows 2000 Active Directory Servers. I replaced or repaired any hardware that failed in these systems from CPUs’ to Hard Drives to Power Supplies, or Main System boards if required. My responsibilities included the purchase of Software used in the company and the tracking of License.

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