St. Charles, IL ***** Phone 630-***-****
E-mail *******@*****.***
Steven P. Freedlund
Profile: Energetic, self-motivated technical professional that excels in producing detailed and accurate project results. A background in engineering, customer support, and manufacturing disciplines that manifests in a quick grasp of a business and its operations. The ability to create positive and productive relationships with both clients and colleagues.
Skills:
• AutoCad Design and Drafting
• Civil Engineering plan layout
• Mitsubishi Industrial Control experience
• CNC programming
• Product training and presentation
• Customer Support and interaction
• Department Management
Experience:
MC Machinery Systems, Inc. (July 2008 – March 2009)
Sales and Service company for industry leading Mitsubishi EDM and Laser industrial equipment.
July 2008 – March 2009 Regional Sinker EDM Applications Engineer
• Responsible for performing machinery demonstrations in order to receive sale commitments.
• Perform machining time studies and testing to optimize current and prospective customers operations.
• Provide support and assistance to regional Sales Managers and Distributor Sales Representatives.
• Develop turn-key operations for customers as required by purchase agreements.
• Design and develop custom machine modifications as required by customer applications.
• Design and develop fixturing to support product demonstrations and time studies.
• Provide customers with custom programming solutions for one off or production applications.
Norman J. Toberman & Associates (October 2002- July 2008)
Civil Engineering firm providing engineering solutions for commercial and residential clients in the greater Chicago area.
October 2002 – July 2008 Civil Engineering Technician
• Responsible for preparing detailed demolition, site, utility, and grading plans for company projects using AutoCad.
• Prepared plans for single family residential, small subdivisions, and commercial sites.
• Assisted in the design and preparation of larger residential, mixed use, and commercial projects ranging in size from three to forty five acres.
• Performed calculations for storm water detention and designed to meet requirements.
• Performed calculations and designed for projects that involved Floodplain disturbances.
• Designed and documented projects involving Wetland disturbances.
• Prepared cost estimates as required by municipality.
• Experience with storm and sanitary sewer pipe sizing calculations.
POCO Graphite, Inc. (July 2002 – October 2002)
Industry leading manufacturer and supplier of premium graphite for the EDM and Semiconductor industry.
July 2002 – October 2002 EDM Applications Specialist
• Provided applications support and assistance to existing customer base.
• Provided distributor sales support and assistance in efforts to secure new business.
• Conducted training classes at the company facility to educate users and prospective users of POCO materials in the EDM process.
• Conducted on-site customer training and support seminars.
MC Machinery Systems, Inc. (June 1994 – July 2002)
Sales and service company for industry leading Mitsubishi EDM and Laser industrial equipment.
May 1999 – July 2002 Supervisor, Customer Support Group
• Supervised a staff of nine Technical Instructors.
• Responsible for scheduling corporate and on-site training courses for entire EDM product line.
• Responsible for scheduling and providing customer phone support for the North American market.
• Responsible for producing all training manuals and development of training curriculum for each product line at its introduction.
• Responsible for testing, evaluating, and documenting machine software functions prior to release to the customer base.
• Implemented department cross training program for increased instructor utilization.
December 1996 – May 1999 Supervisor, Sinker Training
• Supervised a staff of four Technical Instructors.
• Responsible for scheduling Sinker EDM training courses and staffing customer phone support.
• Responsible for Sinker EDM software testing, documentation, and distribution.
• Reviewed and updated course content and duration due to new product development.
• Traveled internationally to provide training and applications support.
• Provided machine interface and operation suggestions at the factory in Japan prior to machine introduction to the North American market.
June 1994 – December 1996 Technical Instructor
• Performed Basic, Intermediate, and Advanced level training courses for new and existing customers.
• Created and edited new training materials as new products were introduced.
• Provided phone support for current and past machine models.
DEH Printed Circuits (June 1992 – June 1994)
A printed circuit board manufacturer specializing in quick turn prototype and short run production operations for the communications industry.
June 1992 – June 1994 CAD/CAM Engineer
• Managed a staff of two CAD/CAM technicians.
• Responsible for reviewing all client designs for special manufacturing considerations.
• Utilized CAD/CAM software to generate photo masks used in the manufacturing of printed circuit boards.
• Generated CNC drilling and routing programs for each circuit board design.
• Scheduled and organized tasks based on project deadlines.
Education:
Illinois State University, Normal, IL
B.S. in Industrial Technology May 1992
Core courses: Industrial management, Advanced Machine Tools, Computer Integrated Manufacturing,
CAD/CAM, Materials Testing, Industrial Safety, CNC Programming