**** ****** ***. ****** ****, FL ***** •352-***-****•**********@*******.***
Ryan Sowers
Objective
Highly motivated professional with experience working in fast-paced environment that demands strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:
• Customer Service & Relations
• Word Processing & Typing
• Computer Operations
• File & Data Archiving
• Office Equipment Operation
• Telephone Reception
• Problem Solving
• Microsoft Office
• Ability to type 41 WPM
Experience
04/2008 – 04/2009 EMAssist Ogden, UT
Data Management Technician
Responsible for entering and maintaining all Environmental Safety and Occupational Health (ESOH) specific data for the US Air Force. This task included reviewing Material Safety Data Sheets, entering environmental, safety and occupational health specific data, scanning documents, contacting manufacturers and suppliers to obtain missing or incomplete information, researching logistics data in FEDLOG and BINCS. Also responsible for tracking customer requests and resolutions.
11/2006 – 01/2008 U.S. Air Force Ogden, UT
Weapons Training Monitor
Responsible for scheduling training for 64 assigned personnel, taking inbound calls, maintaining computerized training program, demonstrated proficient oral and written communications, and giving monthly training status presentations.
06/2002 – 10/2006 U.S. Air Force Randolph AFB, TX
Aircraft Armament Systems Craftsman
Loads, unloads, and positions munitions on aircraft. Loads, positions, performs safing operations, and unloads munitions. Uses handling, loading, and checkout procedures and equipment. Tests suspension, launch, and release systems for retentive locking, and manual or electrical release. Analyzes malfunctions. Performs functional checks of launch and suspension systems. Prepares munitions and inspects post loading weapons. Operates handling and loading equipment, and mates munitions with aircraft release, launch, and suspension systems.
Education
08/1999 – 06/2002 Polaris K-12 Anchorage, AK
High School Diploma
References
References are available on request.