Manager Sales
Resume:
MARC A. CASHIN
**** ******* ***** • Cleveland, Ohio 44144 • 440-***-**** • email: *******@*****.***
EXPERIENCE
**** – Present Cleveland Municipal Schools Cleveland, OH
Safety and Security Investigator Counselor
Completed and submitted incident reports
Conducted investigations, analyzed data and interpreted witness statements related to incidents and accidents
Responded to call assignments for incidents and accidents
Submitted daily reports to manager
Documented and recorded information according to the standard operating procedures for the Division of Safety and Security
Reported and followed up on any incident, activity, action or inaction identified as having the potential to cause harm or injury
Submitted notification of all problems, concerns and issues related to Safety and Security
Investigated community complaints and submitted written status reports
Conducted unbiased and timely investigations assigned by radio or customer complaints
Served as a liaison between the school administrators and parents
Facilitated visits to home, hospital or other to insure quality practices
1994-1997 Quest Technology Cleveland, OH
Sales
Assisted management in all assigned duties
Computer and software sales for small business clients
1982-1994 T.P. Corporation (D.B.A. McDonald’s) Cleveland, OH
Assistant Manager
Selected, hired and trained new employees
Implemented quality control procedures
Administrated payroll, scheduling and employee reviews
Interacted successfully with a diverse range of people (employees and customers)
Succeeded at decreasing turnover rate through the implementation of a sensitivity training course created by myself
Substantially increased sales and customer satisfaction as a result of the training that I created and implemented
EDUCATION
2005-2006 Cuyahoga Community College Cleveland, OH
Safety and Security training
Case Management
Criminal Justice
1982-1986 J.F. Rhodes High School Cleveland, OH
REFERENCES
Available upon request
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