QA Manager, IT Manager, Project Manager

DARRELL A. SHELL

Improving Performance • Enhancing Programs • Inspiring Systemic Change

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EXPERIENCED PROFESSIONAL

…dedicated to guiding students to succeed while inspiring an insatiable passion for learning ________________________________________

Visionary Leader, Bridge Builder, and Licensed Professional holding a Master’s Degree and 5 years experience instructing children and adult students, securing resources, and implementing effective programs. Background includes 4 years of face to face teaching environment and 5 years as an independent business owner / provider of Medicaid Waiver Services and entrepreneurships.

SUMMARY OF QUALIFICATIONS

• An enthusiastic, creative, and passionate educator, mentor and advisor who believes that all people can learn and thrive in a challenging learning environment that is stimulating, comforting and appropriate to their unique talents and abilities.

• Specializations include: Master’s Degree in Business Administration and Bachelors Degree in Biological Science.

• Instructional Leadership - Use a balanced blend of motivational and targeted instruction methodologies to enhance curricula, focus on the three ‘E’s – education, experience, and exploration.

• Engage Students – Work closely with students throughout career, repeated successes securing a high level of student/instructor interaction.

• Utilize a visionary approach with consistency to help students past the threshold of not-knowing to knowing.

• Use a wide variety of online teaching platforms to include Online Learning Systems (OLS), WebCT, Blackboard, Java and a variety of proprietary e learning platforms.

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HIGHLIGHTED PROFESSIONAL WORK EXPERIENCE

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SEASHELL SUPPORT SERVICES, Palm Coast, FL April 2006 - Present

Waiver Support Coordinator/Business Owner

• Educate consumers through experience and exploration to promote independence and community inclusion. Connecting with all community resources that will promote consumer success.

• Assess, secure, coordinate and monitor satisfaction of services and progress toward outcomes for persons with developmental disabilities. Evaluate consumer needs by securing information on medical, psychological and social factors contributing to client's situation. Develop support plans with outcomes and action steps toward achievement.

• Provide case management services for program clients. Coordinate linkage of needed services and advocate for consumer needs. Conduct home visits. Prepare case notes, reports, statistical reports and other materials. Complete invoicing process as assigned for specific clients. Maintain accurate file documentation and consumer information through VPN access of online systems.

• Review support plans; perform follow-up to determine quantity and quality of service provided to consumer and status of consumer’s case. Provide crisis management assistance as necessary. Verify client's eligibility for Medicaid and obtain Medicaid number. Submit and monitor monthly program billing. Monitor and create innovative solutions to enhance quality improvement process.

Highlighted Achievements

• Improved consumer performances on basic living skills.

• Developed instructional and administration leadership goals for provider service monitoring to increase the level of consumer participation and decision making processes.

• Improved consumer interactions by developing communication platforms to increase activities that challenged their abilities to meet and exceed personal goals and program expectations.

• Mentored and educate consumers to increase learning capabilities and core competencies, as evidence by mastery skill scores.

PACE SCHOOL, Ormond Beach, FL Sept 2003 –June 2006

Science Instructor

• Provided instruction in the disciplines of Biology and Physical Science, develop leadership skills and skill development opportunities for students.

• Develop monitoring, compliance reviews and/or quality assurance techniques for measuring the quality of service delivery to insure maximum efficiency. Combining, evaluating, and analyzing information and data to make decisions and solve problems while designing student performance improvement plans.

• Developed daily lesson plans and testing materials; leveraged the use of technology to enhance instruction, infusing the use the latest technology to conduct research and prepare reports, including: the Internet, department websites, PowerPoint presentation software, and on-line library research.

• Served as an instructional leader by modeling high expectations for students and implementing results focused programs.

• Ensured compliances with laws, regulations, rules and policies prescribed by the Volusia County School District.

• Taught students basic application software usage, such as Microsoft Windows, Word, PowerPoint, Internet access using various search engines through browser programs.

• Prepared assignments for student reports; assisted students in organizing and writing research findings, bibliographies and final reports.

• Implemented various classroom management techniques for maintaining student attention, involvement and discipline.

• Partnered with parents in students’ success; provided feedback on students’ progress and to discuss areas needing improvement and additional work.

COMMUNITY BASE CARE, Daytona Beach, FL Nov 2001 – July 2003

Case Management Services

• Combing, evaluating, and analyzing information and data to make decisions and solve problems while designing client case plans. Implement policy while entering, transcribing, recording, storing, and maintaining information in either written form or by electronic/magnetic recording.

• Provide counseling families to assist in understanding, dealing with, and supporting client or patient; to assist in overcoming dependencies, adjusting to life, and making changes. Develops methods to implement and administer policies, procedures, and program activities.

• Develop monitoring, compliance reviews and/or quality assurance techniques for measuring the quality of service delivery to insure maximum efficiency. Identify improvements and adjustments needed to insure program effectiveness and efficiency. Providing protective supervision and safe environments for abused children, Advocate for the child's / children's best interest at court hearings and provide structured assistance to parents who child(ren) have been court ordered dependent.

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PART-TIME INSTRUCTOR EXPERIENCE

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Flagler County Schools, Palm Coast, FL Substitute Teacher Oct 2006 – May 2007 Club-Z Tutoring, Pam Coast, FL Tutor Oct 2006 – May 2007

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EDUCATION

M.S., Business Administration, University Of Phoenix, Daytona Beach, FL - 2009

B.S., Biological Science, Bethune-Cookman College, Daytona Beach, FL - 2002

ASSOCIATIONS & CERTIFICATIONS

International Professors Project, 2009 – Present

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