Customer Service Manager

Sophy Suy

*** ******** ********, ** *****

347-***-**** *********@*******.***

OBJECTIVE

To obtain a position utilizing my experience and knowledge with opportunity for growth

QUALIFICATIONS

• Flexible, multitasking, with ability to adapt to changes

• Work well with others, as well as without supervision

• Ability to perform in high pressure, fast pace environments

WORK OF EXPERIENCE

09/2010-Present Victoria Secret, NY NY

Cashier

• handled all cash register responsibilities (Cash/Credit)

• Assist Customer in their needs

• Able to open up credit card (min.5-10 per day)

• Handling the phone line and providing them with customer service

01/2009- 05/2009 Zara, Manhattan NY

Sale Associate/Shoe leader

• Operated cash register

• Assist Customer in their needs

• Stocked products on the shelves

• Assisting employee with inventory

07/2008 - 09/2008 Kmart, Staten Island NY

Stock person

•Unloading and reloading package from the truck

• Filling in the shelf with equipment

• Assisting employee with inventory

01/2008-7/2008 Esprit, Staten Island NY

Sale Associate/Cashier

• handled all cash register responsibilities (Cash/Credit)

• Assist Customer in their needs

• Stocked products on the shelves

• Assisting employee with inventory

• Assisting manager with schedules and opening and closing the store

06/2003-06/2005 S/S beyond Chester NJ

Receptionist/Clerk

• Meet and greet client in a professional manner, and directing them to their destination

• Stamping and distributing all mails

• Maintained and updating filing system

• Ordering inventory and organizing office supplies

• Handing routine service calls for office equipment

• Organize file room, retrieving files, data entry

• Types memos, fax and collating fax confirmations, copy and scan document

• Order and stock office supplies and assist with equipment maintenance

Education

•03/2003-06/2006 Mount Olive High School Diploma

Skills

• Flexible and patient •Fluent in English and Khmer (Cambodia) • MS Word, MS PowerPoint, MS Excel

References: References are available on request

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