Dynamic assistant manager

LUCIA M. STILES

386-***-****

*********@*****.***

CAM License #26266 issued 2001

A skilled Community Association Manager experienced in HOA’s, Condominium Associations Portfolio Management and Rental Properties

• Computer literate with Word, Excel, Tops and proprietary software

• Accredited for performance in customer service, communications and leadership

• Preventative maintenance experience, excellent listening skills, staff supervision

• Professional in appearance and in attitude

• Bi-lingual English/Spanish, some Italian

10/2009 to 4/2010: Marketing & Advertisement Director

Saul Silber Properties, LLC.

 Hired to promote a total of eight (8) residential & commercial properties through their website, College Rental Magazine, Craig’s List, and direct mailing campaign

 Worked with and trained the Property Managers and Leasing Agents

 Targeted other Communities by creating a Marketing

Short-term position due to business closing

05/2003 to 06/2008: Senior Property Manager/CAS REALTY, INC.

 Managed ten (10) communities, which included Condominiums (High Rise) and Home Owners Associations

 Supervised and directed maintenance, personnel, vendors and contractors

 Constant grounds supervision by actually walking properties

 Managed lakes, General Contractors, elevator and pool maintenance

 Performed regular inspections to enforce rules

 Attended Board Meetings

 Prepared budgets and directly worked with A/R and A/P Departments

 Supervised multiple Property Managers and conduct Monthly Meetings.

08/2002 to 05/2003: Property Manager/ Community Association Maintenance System, (CAMS).

 On-site Property Manager for large Homeowners Association (2,400 homes) in Palm Beach County.

 Managed day-to-day operations from both the financial and maintenance aspect

01/2001 to 08/2002: Assistant Property Manager/Prime Management Group.

 Assisted Property Manager with incoming calls work orders reports and overall management of large Homeowners Association

EDUCATION:

1996- Criminal Justice Degree Gulf Coast Community College

1986- Business Administration Degree University of Santa Maria La Antigua

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