TERESITA BECKLEY
***** ****** ***, *****, ** ****4 • 858-***-**** • **********@*****.***
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BARTENDER AND SERVER
CUSTOMER SERVICE ~ SALES ~ SERVING RESPONSIBLY
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A recent bartending school graduate with over a decade of experience in the food and beverage industry. Comfortable working long hours and managing multiple customer requests simultaneously. Skillful in building rapport and developing regular clientele, ensuring the customer is the top priority at all times. Educated in the setup, maintenance and operation of a bar, serving guests in accordance to State and local guidelines regarding the service of alcohol.
• Pouring and Mixing • Standard Bar Procedures • Processing Transactions in POS systems
• Cash Handling • Extensive Bar Terminology • Safety/Sanitation Requirements
• Bar Equipment • Stocking/Inventory Management • Trilingual: English, Tagalong, Spanish
EDUCATION
2011, Bartending Certificate, San Diego Bartending School
(Gained strong skills in bar tools, mixology, wine and beer, popular drinks and garnishes)
Training for Intervention Procedures (TIPS) Certification
FOOD HANDLERS CERTIFICATE
PROFESSIONAL EXPERIENCE
TROPHY LOUNGE CLUB, NATIONAL CITY, CA • 2011
BAR BACK/ BARTENDER TRAINEE
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports; resolve any discrepancies, Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies.
BARONA CASINO AND RESORT, SAN DIEGO, CA • 1999 - 2011
An Indian casino on the Barona Indian Reservation. The resort has a total of nine restaurants that vary in style and price at the casino and hotel. The hotel itself is one of the largest in terms of capacity among California Indian casinos.
DRINK AND FOOD SERVER
Greet all guests entering the casino and the Table Games area and promptly take, deliver and serve food and beverage orders. Enter and maintain orders into the point of sale system, and collect and process payment.
Notable Skills
• Strong sales ability; communicate up-to-date information on promotional contests and giveaways, and offer education and information on special offers as well as standard products.
• Consistently maintain accurate financial and sales records. Utilize standard math and accounting skills to keep track of transactions with multiple scenarios and special discounts including; logging guest discounts, VIP points and credit cards on to cashier drop work sheet, balance money drawer against generated cashier report.
• Sustain a clean and efficient restaurant station. Keep area stocked and clean by completing and submitting supply requisitions, placing delivered food, beverages and supplies in the server stations, and cleaning all equipment and service areas according to State and corporate procedures.
PROFESSIONAL ASSOCIATIONS
American Bartending Association (ABA)