Customer Service High School

Email: **********@*****.***

Name: Shaniqua Ross

Phone: 781-***-****

Location: US - MA - Malden

Contact Type: Cell phone 781-***-**** or Email

Details

Resume:

Objective

-Customer Service

Skills

-0 to 1 year experience in Customer Service

-Communication skills

-Problem solving skills: I'm very committed and have a sincere desire to solve the customers' problems. My ability to ask the right kind of questions blis a key factor in providing an effective solution. I also prioritise my time and understand a customer's needs and wants.

-Initiative and proactiveness

-Ability to operate all equipment necessary to perform the job

-Ability to communicate with associates and customers

-Ability to read, count, and write to accurately complete all documentation

Work Experience

-Forever 21- Saugus MA, 01906 1201 Broadway 781-***-****

October 2010-November 2010

Positions: Cashier/Sales Associate

Responsibilities: Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.

Education History

-Malden High School

Completed 3 years August 28, 2004- February 2007

Ability to work varied hours/days, including nights, weekends, and holidays as needed.

-Target Greatland- Everett MA, 02148 1 Mystic View Rd 02149 617-***-****

March 2011- July 2011

Positions: Cashier/ Customer Service

Responsibilities: Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

Maintain an awareness of all promotions and advertisements.

Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

Communicate customer requests to management.

Date Available: ASAP

Education:

Special Skills: Opening Experience

Languages Spoken: English

Relocate To: Area

Permit To Work In: United States, USA

Target Pay: US $8.75 / Hour

Management: No

Industries of Interest: Hotel/Resort, Retail

Positions of Interest: Customer Service

Experience: Limited

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