Customer Service Security

Brian K. Germosen

(***) ***- **** • *********@*****.*** • 3211 Park Avenue #4-O, Bronx, NY 10451

Employments

B.E.T (Black Entertainment Television), New York, NY May. 2010 to Present

Security Guard

• Assistance

• Alarms Check

• Protect property from theft, fire, and willful damages

• Deter and detect potential security threats

• Patrolled assigned areas on foot to ensure employee and building security

• Impart formal reporting for all incidents, accidents or medical emergencies

• Provide escort services to visitors, staffs, and customers as required

• Check personnel I.D badges to allow admittance into offices

• Observed and report any irregularities persons that could hamper security arrangement to the authorized supervisor

Dominguez Tax Service, New York, NY Jun. 2009 to Sep 2009

Supervisor

• Assistance

• Translated government Documents from Spanish to English

• Arrange and search for Personal Records

• Assist clients about legal issues, tax amendments, and payment plans

• Received phone calls, determine the nature of the caller and directed to the appropriate employees

• Manage tax compliance assignments including tax return, foreign reports,

And clearance certificates

Tepeyac Association, New York, NY Jun. 2006 to Aug 2006

Maintenance/Advertiser

• Computer and light mixture Installations

• Distribute flyers to residents

• Transported different equipment’s, materials, and tools from and to a given area

• Report necessary repairs and safety hazards

• Ensured staff and other safety by setting out the right symbols

• Maintain basements clean daily

• Attended phone calls, concluded the nature of calls and assisted callers to the

Proper departments

Education

A. Philip Randolph Campus H.S Jun. 2008

HS Diploma

Lincoln Technical Institute Mar.2010

Associate Automotive Engineering

Computer skills

• Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher) and Adobe Photoshop

• Proficient with both Microsoft Windows and Apple Macintosh computing platforms.

Other Skills

• Fluent and literate in both English & Spanish

• Ability to multitask and work in fast paced environment

• Objective driven with strong managerial skills and comprehensive oriented

• Substantial work ethic, superior interpersonal, customer service, and communication skills

Contact this candidate