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Customer Service Manager

Location:
United States
Posted:
September 17, 2010

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Resume:

**** *. ****** ***** *****

Tucson, AZ *****

520-***-****

*******@***.***

Deanna Moran

Objective A fulfilling position where I can utilize my skills, past experience & leadership

Profile More than 11 years in the restaurant industry

Received a $30,000 scholarship to culinary school

Assisted with 2 store openings with different restaurants

Employment Olive Garden Tucson, AZ 5/08-present

Certified Trainer/Server- Food & Wine knowledge, training & guiding of employees

Chipotle Mexican Grill Portland, OR 9/05-3/06

General Manager- Key accomplishments: successfully opened a new location. Responsible for staff recruiting/hiring, training, supervision, motivation, scheduling, food ordering, inventory, profit and loss statements, special catering events. Accountable for budgeting, payroll and cost control.

Harrah’s Casino Resort Phoenix, AZ 9/04-4/05

Restaurant Supervisor – Responsible for Front-of-house employees in casino buffet and steakhouse. Duties included scheduling, daily staff meetings and ensuring excellent customer service.

Ruby’s Diner Phoenix, AZ 7/01-05

General Manager- Responsible for 50 employees FOH & BOH. Duties included cost control, general accounting, training of staff, inventory, scheduling.

Education 1999-2001 Art Institute of Houston Houston, TX

 Associates Degree in Catering & Restaurant Management



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