Project Manager

Najeeb Ahmad, PMP, ITIL, B.E

*** -*** ******* ****** **. Toronto, ON, M2J 1L7

CELL: 1-416-***-****

RES: 1-416-***-****

Email: ******.*****@*****.***

CAREER OBJECTIVES

To lead business unit and make valued added contributions through continued professional skill development.

CARRER HIGHLIGHTS

I bring over 10 years of experience and knowledge in the field of Project Management with last jobs in Telecommunication and Information Technology (IT). My career has provided me numerous opportunities to analyze, direct and apply technology in unique and creative ways. The results have provided effective system solutions in resolving difficult and challenging situations in a team environment.

• Project Management Methodology – 10 Years

• Project Management of Global IT Projects– 05 years

• Telecommunication – 05 Years

• Customer Service – 05 Years

• Client/Stakeholder Relationship Management – 10 Years

PROFESSIONAL SKILLS SUMMARY

Methodology: PMI, ITIL, Earned Value Management (EVM), Critical Path Analysis

Tools: MS Project & Office, Visio, Siebel, Remedy, Maestro

Technology: VoIP, Media Gateway & Media Servers, Telephony Applications(IVR, IC, MM, IQ, CMS, PDS, CM), SIP, Ethernet, SIP, VoiP, GSM, UMTS, GPRS, IP/MPLS, ATM, Frame Relay, SS7, SONET, WiMAX, DSL, Telephony Soft Switch, Hosted Phone.

PROFESSIONAL EXPERIENCE

Avaya , Markham, ON, Canada August 2007 – Present

Senior Project Manager

Worked with the respective account teams and the customer organization and the Avaya core technical team organization to make sure that the equipments are delivered and configured in a seamless, efficient and professional way to meet the contractual agreements with Avaya valued customers. Completed multiple transition projects within scope, time and budget. Talk to all levels of staff including the senior management team. Implemented SIG upgrade project ahead of schedule saving company $30,000 in implementation cost. Handled implementation projects involving Enterprise Telephony using Media Gateway/Media Servers and Call Center applications like IVR, IC, MM, IQ, CMS and PDS.

Projects Highlights:

• Estimated Budget: $ 1 M - $ 5 M US

• Project List:

• IPSS On boarding

• SIG upgrade

• Project Clients:

T-Mobile, BMO, US Bank, Time Warner, Mckinsey, Orange ZFS, BT, COLT, Citrix, AIG, Sprint, United Airlines

• Team size: 5-25

Responsibilities:

• Conduct status meetings; participate in pre-sales planning, project pricing, bid review and presentation of technical proposals.

• Lead the scoping, planning, cost estimating, and pricing of projects.

• Responsible for statement of work development, risk assessment, resource requirements, project budget, project risks.

• Build a project team with strong communication with offshore team.

• Maintains project plans and related documents.

Vivitel Telecom Inc, Toronto, ON 2003 – 2007

Project Manager

Managed country wide mid to large size projects for GSM/GPRS and 3G/UMTS network expansion, roaming. Roaming project was behind schedule, applied best project management practices to bring the project on track saving company time and additional cost.

Projects Highlights:

• Estimated Budget: $ 10- $25M CDN

• Project List:

• Core Network Expansion

• Roaming Network

• Prepaid Services 3G Network

• Team size: 10-15

Responsibilities:

• Prepared project plan, demand forecasts and project progress reports.

• Evaluated proposals, coordinated procurement & recruitment of project team, estimating & budgeting, planning and scheduling of activities, implementation & monitoring.

• Prepared presentations, technical reports, and ROI analysis.

• Negotiated and involved in conflict resolution, administered contracts with customers and Providers of International Termination services.

• Handled project planning and implementation problems in an expedient and efficient manner requiring individual judgment to solve problems.

• Facilitated meetings with project team, Customers, and contractors.

VISIONITE, PVT LTD, PAKISTAN 1993 – 2002

Project Manager/Operations Manager

Managed various project with the Urea Formaldehyde Plant. This is largest plant of its kind in the world. Implemented Distributed Control system project ahead of schedule, saving the company $15,000 in development and implementation costs.

Projects Highlights:

• Estimated Budget: $10- $18M US

• Project List:

• DCS(Distributed Control System)

• Plant Extension

• Team size: 5-30

Responsibilities:

• Product Management with coaching and feedback given to direct reports.

• Involved in feasibility study and project plan with preparation and delivery of integrated budget, schedule, and development plan for entire project; responsible for definition, and coordination of all deliverables.

• Solicit input of discipline leads and internal/external client contacts in defining project procedures and metrics: status reporting procedure; change control procedure; issue escalation procedure; risk management plan; project success criteria.

• Facilitate solutions to resolve technical issues and people issues. Build relationships with stakeholders, team members, vendors and sponsors. Promote use of best practices and lessons learned across project lifecycles. Manage day-to-day relationship with client stakeholders and resolution of all issues.

• Managed day to day operations. Implemented KPI-driven strategy.

• Managed team of engineer by using organizational and motivational skills.

Education & Certification

• ITIL V3 Foundation 2009

• CCNA 2007

• PMP Certification (PMI) 2006

• Diploma in Project Management, McGill University 2006

. Post Graduate Diploma in IT (Databases) 2000

• OCP 2000

• B.Engg. 1993

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