Customer Service Data Entry
Resume:
Tanya Alvarez
*****.**********@*****.***
OBJECTIVE
To obtain a vital role with an organization that will leverage my skills and experience, which will
allow me to make an immediate impact on the organization’s culture.
SUMMARY
Strong academic background in the accounting field.
Proficient in Microsoft Word Power Point, Excel, and Outlook.
Have experience in using QuickBooks for accounting tasks.
100% attendance rate.
Highly trustworthy, discreet and ethical.
Resourceful in the completion of projects and effective at multi-tasking.
10-key calculator by touch and common office machines.
Possess heavy data entry skills and attention to detail.
Basic knowledge of general office duties and administrative tasks.
EXPERIENCE
San Antonio Independent School District
Food Service- Accounting
July 2011- February 2012
Accounting Assistance- Temp
• Received and verified invoices for goods and services.
• Performed bid price invoice matching for multiple vendors.
• Prepared batches of invoices for data entry.
• Applied data entry from invoices for payment in a timely manner.
• Reconciled vendor financial statements.
• Maintained proper back up files for research and reference.
Linebarger Goggan Blair & Sampson, LLP, San Antonio, TX
Fees & Fines Department
April 2010- February 2011
Entry Level Accountant
• Balanced financial remittance reports.
• Posted, cancelled, transferred, adjusted, and researched payments.
• Reconciled bank statements.
• Posted general journal entries using QuickBooks.
• Handled telephone inquiries and managed written correspondence.
Linebarger Goggan Blair & Sampson, LLP, San Antonio, TX
San Antonio Call Center
September 2008 – April 2010
Collector/Customer Service Representative
• Arranged payment plans with debtors and recovered delinquent accounts.
• Collected monthly quota in compliance to FDCPA guidelines.
• Provided telephone support, initiated collection efforts and allocation of payments.
• Monitored customer account details for non payments, delayed payments and other irregularities.
EDUCATION
The University of Texas at San Antonio, San Antonio, TX,
Bachelor of Business Administration, Accounting
Graduation, May 2008.
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