Manager Customer Service
Resume:
James Scott Schlicker
Newnan, GA 30265
***********@*******.***
Employment History
Production Line
Sun cup/Gregory Packaging Newnan, GA
Juice Production
Juice Packaging
To meet Quota for juice production in timely manor
Replenishment Driver
2007-2010
Petsmart Distribution Center Newnan, GA
Trained and Certified to operate reach truck forklift and Cherry Picker
Trained to stock and replenish in module replenishment
Performed all functions and duties within replenishment department
Also performed job functions and department trainings within warehouse
Kitchen Manager/Assistant Manager
2006-2008
H.J Wings Newnan, GA
Received first raise and promoted to leadership role within first month.
Received second raise and was promoted to kitchen manager and assistant FOH manager
Responsibilities include and are not limited to: Store inventory, ordering supplies, implementing systems to help the restaurant function more as a team, upkeep and cleanliness and improving scores for health inspections and regulations, helped improve food and labor cost controls
Certified Trainer/Server/Cook
Chili’s Grill and Bar Peachtree City, GA
Was asked to train the Chili’s team after only a few months of serving
Furthered customer service and sales skills while there
Was considered one of the strongest servers and trainers while employed there
Manager
Chick-Fil-A Sharpsburg, GA
• Contributed to management of store; having it’s all-time best years in sales
• Duties consisted of supervising store and employees, taking inventory, ordering supplies, staff schedule, calculating employee work hours.
• Received scholarship for leadership ability
References available upon request EDUCATION
1999-2002 Georgia State University Atlanta, GA
Studied basic core curriculum
Recipient of the Hope Scholarship
1999 Graduate, East Coweta High School Sharpsburg, GA
Specialties/Certificates
Knowledge/Experience with Raymond Standup Forklift
Knowledge/Experience with RF Scan Gun
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