Business Analyst
Resume:
Kevin Kalstein
Brooklyn, NY 11201
*************@*****.***
SUMMARY: Strong analytical, English language, and computer technology skills.
Diverse skill-set includes working as project manager, developer,
support technician and business analyst.
SKILLS:
Technologies: Java, Hibernate, JBoss, Spring, Tomcat, JDBC, mySQL4, MSSQL Server, Servlets, JSP, Struts, Tiles, JSTL, JNDI, JMS, T-SQL, JUnit, Ant, Log4J, C, XML/XSLT, DOM, FIX, TCL, HTML/DHTML, Javascript, PERL, Expect, UNIX Shells, Crystal Reports, Applix CRM
Operating Systems: Windows x86, UNIX, Linux
Databases: SQL Server, Oracle, mySQL
Development Tools: Proficient in Microsoft Office programs (Word, Excel, Project, Visio, etc)
Business Skills: Equities Trading, Options Trading, Project Management
EXPERIENCE:
Citi/Smith Barney (Long Island City, NY) 11/2006 – 12/2008
Project Manager (AVP)
• Project manager for back-office, full SDLC technical projects mainly between Citibank and
Smith Barney
• Managed project to compensate Citibank personnel for getting clients to link their bank and brokerage accounts together
• Managed project to notify Financial Advisors about specific activities of their high-net worth clients
• Ran weekly calls/recorded minutes with multiple internal business partners and project service providers
• Worked with business groups to help define and initiate projects
• Worked with development groups to write technical design and development documents
• Maintained list of issues and risks
• Managed release requests and sign-offs
• Resource and budget planning
• QA Testing (use cases, manual testing)
• SQL queries for ad-hoc reporting
• Worked with vendors to perform risk assessments
• Aided in knowledge-transfer of support functions to consulting company in India
RoyalBlue (New York, NY) 07/2006 – 11/2006
3rd Level Support
• 3rd level remote support for Fidessa ORM clients
• Investigated failed transactions of customers of RoyalBlue and their clients
• Worked with vendors to bring up down-links
• Worked with traders to review order audit trail and FIX messages
• Worked with developers about customer enhancement requests
• Wrote SQL queries for customer reports
• Wrote change request forms for changes to be done after trading hours by the night-shift
• Worked with data providers to ensure accuracy of data
Bolt Media (New York, NY) 07/2004 – 7/2006
Consultant – Developer
• Worked with team of 4 other programmers developing social networking web application that
allowed users to upload and share content (audio, video, photos, blogs) using Java, JBOSS,
Hibernate, Struts, Tiles, JSP, Javascript, mySQL
• The site, built from scratch, peaked at over 1,000,000 members
• Worked with upper management and tech manager to spec out requirements
• Assisted QA group in testing the system
IDC Global (New York, NY) 08/2003 – 07/2004
Developer/Business Analyst
• Coded enhancements to an application used by real-estate companies to query Multiple Listing Service
• Application was written in Java, JSP, Servlets, XSLT, DHTML, Javascript, mySql
• Gathered business requirements from customers and translated them into technical specs
• Helped train clients in-person and by phone on how to use the system
• Answered client phone calls, recorded trouble tickets, and worked to troubleshoot problems
Intuit/EmployeeMatters (Stamford, CT) 02/2000 – 08/2003
Developer/Manager for Sales/Helpdesk CRM
• Initially worked for start-up company called EmployeeMatters that was purchased by Intuit in 2001
• Took training courses on and led the implementation of a Customer Relationship Management system called Applix to track the activity and progress of the sales and help desk groups
• Worked with the heads of sales and help desk groups to spec out requirements for the system
• Worked with consultants from Applix as well as internal developers to implement and test the system
TDWaterhouse (Jersey City, NJ) 02/1996 – 01/2000
Developer/Operations Manager (AVP)
• Lead Developer for “TradeDirect,” a telephone-based trading system
• Managed 24/7 support team for web-based and phone-based trading applications
• Gave status reports to upper management
• Wrote Unix scripts for both statistical reporting and system maintenance
• Wrote extensive documentation/troubleshooting procedures for TradeDirect
EDUCATION:
09/1990– 08/1995 State University of New York At Albany
Double Major: Computer Science, Psychology
PROFESSIONAL TRAINING:
09/2004-03/2005 NY Software Industry Association (NYSIA)
A 6-month hands-on, intensive Java training course. The curriculum included labs, lectures and several large projects.
02/2003 Fagan Training
A development methodology used in project planning and towards eliminating common mistakes in the development process.
06/1999 NuTech School Of Networking
Built simulations of LAN/WAN networks using various hardware, protocols and media types. Curriculum included network design, router configuration, ACLs, Datacom, and network troubleshooting.
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