Network Engineer
Resume:
CHAD MROCZKOWSKI
Hollywood, Fl *3024
E-Mail: ******@*******.***
OBJECTIVE To contribute to your organization's success by providing innovative IT solutions and exceptional customer service.
PROFILE • Demonstrated ability to meet commitments either independently or in team environments.
• Highly motivated troubleshooter and problem-solver.
• Entrepreneurial self-starter.
• Hard-working, dedicated professional.
EDUCATION Bachelor of Computer Engineering, FIU, Miami, Fl, 5/01
CERTIFACATIONS • CCNA 2009
• MCSE + Security
• MCSA + Security
• Security +
EXPERIENCE System Administrator, Variety Foods 1/94 – 11/06.
• Managed E-mail & Internet accounts in Exchange 2003 for users.
• Applied Patches Via SUS
• Maximized efficiency by creating and maintaining
accurate inventory of hardware and software.
• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 350 users.
• Troubleshoot technical issues over the phone with users via remote desktop.
• Implemented IT projects, including server upgrade from NT to 2000 and 2003, network restructure, and application upgrade.
• Performed system backup and recovery using Norton ghost.
• Configured and managed all Cisco devices both internally and for vendors.
• Restructured and reintegrated LAN, including new ip blocks, new ISP, and renumbering stations for all client networked devices.
Network Administrator, Getronics (contract), 3/01 – 5/02.
• Performed network topology conversion for all State Farm Insurance branches in Florida.
• Managed a team of 12 technicians throughout the state & generated daily status reports to the NOC.
• Directly responsible for migration from NT 4 to 2000 Server & Exchange 5.5 to 2000.
• Ensured proposed network changes approved by relevant change control authority and also performed patch installation.
• Managed transition of client from Solutions Implementation to Client Support.
• Managed the development and maintenance of implementation portions of project using MS Project.
Network Administrator, Universal Music Group (contract), 11/06 – 6/08
• Met with the Vice President on a weekly basis to go over staffing needs, support issues and upcoming needs.
• Installed and configured TCP/IP, DNS, WINS, and DHCP on more than 5000 MS 2000/XP/Vista/2003 servers and workstations in an enterprise environment.
• Provided tier 2 support for all technicians nationwide.
• Managed user & mail on 2003 Server for thousands of user during the migration.
• Assisted NOC technicians in migration 2000 Server to 2003 Server
• Managed 10 to 15 technical resources as well as authored Statement of Work.
• Maximized efficiency by creating and maintaining
accurate inventory of hardware and software.
• Tracked and managed all regional support requests through Remedy.
Network Engineer, Motorola (contract) 6/08 – 10/08
• Diagramed network topology using Visio
• Implemented Cisco Works on all Cisco devices.
• Directly responsible for mapping of Network consisting of 12 Routers, 24 Switches, and 3 Firewalls.
• Ensured proposed network changes approved by relevant change control authority and also performed patch installation.
• Managed transition of client from Solutions Implementation to Client Support.
• Managed the development and maintenance of implementation portions of project using MS Project.
COMPUTER SKILLS Active Directory, Clustering, Exchange, Unix/Linux, Cisco IOS XP/ Vista/2003/2008, Symantec AV Enterprise, Visio, Cisco Works
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