CLOWILMARTH DOIRIN
Education
Queens College Cisco Regional Academy Program 2009 - 2011
Cisco Certified Network Professional
Cisco Certified Network Associate
Compulab21 of New York City 2007
Microsoft Certified Systems Engineer
Queens College of the City University of New York 2003
B.A. Major Anthropology
Technical Skills and Certifications
• Cisco Certified Network Associate
• Microsoft Certified Professional Microsoft Active Directory 2003
• Windows 9x, Windows XP, Windows Vista, Window 7, Microsoft Window Server 2003 and 2007
• Norton Antivirus, Microsoft Office Suite and standard business software
• LAN/WAN, TCP/IP, DHCP, POP3, SMTP, FTP, Telnet, VPN, RIP, WINS, NAT/PAT, OSPF, EIGRP, Ethernet
• Managed NAT and PAT in Cisco routers
• Configured Cisco switches with VLANs and spanning tree protocols
• Cisco IOS Software
Work Experience
AHRC 05/2011-11/2011
Direct Support Professional
• Teach and assist autistic children to make life choices, exercise independence, and positively participate in the community
Cablevision 12/2008-05/2009
Desktop Support Specialist (Nesco)
• Coordinate and liaise with other members of I.T. department to remedy client related issues
• Investigate, analyze, and resolve software problems for both PCs and Macs
• Record and rectify all problems in a timely fashion to maintain high standards in customer satisfaction
• Update and maintain database in an effort to identify emerging patterns and problems regarding network stability
Association for Neurologically Impaired Brain Injured Children 12/2007-10/2008
Network Administrator (Processing Solutions)
• Train new employees about company policy regarding user accounts and e-mails
• Increased productivity by integrating laptops and smartphones into wireless infrastructure
• Maintain employee efficiency by configuring and servicing network printers
Diamond Personnel/Lloyd Staffing 11/2000-11/2008
Office Support
• Maintain mail register for incoming and outgoing mail, Data Entry
Rite Aid 02/1998-08/2000
Cashier/Stock
• Performed opening and closing function, cash pull, Handled High volume sales