CYNTHIA K. FIEBIG
Thornton, CO 80233
********@*****.***
BUSINESS SKILLS
* Several years’ experience with purchasing processes.
* Advanced-to-expert skills with MS Outlook, Excel, Word, and PowerPoint; familiar with Access.
* Proficient with SalesForce.com.
* B.S. degree in business management, including the study of supply chain management.
* Aptitude for learning new software.
* Flexible and adaptable; ability to prioritize and coordinate multiple tasks.
* Excellent communication skills, both verbal and written.
* Detail-oriented, organized, and efficient.
* Especially enjoy doing research and discovering new ways to refine processes.
PROFESSIONAL EXPERIENCE
Staples/Corporate Express; Broomfield, CO: 10/2005 – 11/2010
Purchasing Expediter, Staples Non-Stock Purchasing: 2/2009 – 11/2010
- Responsible for processing daily quota of new purchase orders for items not kept in stock.
- Examined, corrected, and released purchase orders as generated by an electronic system.
- Researched availability of items from regular vendors and placed wholesale orders as needed.
- Worked closely with vendors to ensure products were shipped on time.
- Handled rush order requests and followed up to confirm customers received products on time.
- Located and tracked shipments, including drop shipments.
- Worked closely with call center team to provide updated information for customers’ orders.
- Provided information and assistance to non-stock buyers and sales associates.
Purchasing Assistant, Corporate Express Central Purchasing: 1/2006 – 2/2009
- Worked closely with vendors to maintain current shipping data in an electronic order database.
- Researched delays and expedited overdue purchase orders.
- Produced shipping reports for regional distribution centers.
- Worked closely with call center team to provide updated information for customers’ orders.
- Provided information and assistance to replenishment stock buyers and sales associates.
- Helped create and assemble the team’s process manual.
Purchasing Assistant, through Adecco Staffing; Denver, CO: 10/2005 – 1/2006
EDUCATION AND AWARDS
B.S. Degree: Business Management/Computer Information Systems: 1999
Colorado Christian University; Lakewood, CO
2003 – Completed MBA-level courses in accounting, economics, statistics, and management with award from a national scholarship competition.
OTHER RELEVANT EXPERIENCE
Corestaff Staffing Services; Denver, CO: 2005
Contract Employee
- Held temporary assignments for secretarial and customer service positions.
TricorBraun; Aurora, CO: 2004 – 2005
Customer Service Representative
- Assisted customers with processing orders and managing inventories.
- Maintained vendor relationships, researched products, and tracked accounts.
Dynamic Data Systems; Westminster, CO: 2003 – 2004
Software Support Specialist: 2003 - 2004
- Hotline team member; researched issues, and presented client training classes.
Administrative Assistant: 2003
- Supported HR Director, other executives, and sales professionals.
- Receptionist; operated multiline telephone system.
Riverside Mortgage Company; Aurora, CO: 2002 – 2003
Transaction Coordinator
- Owner’s secretary and office manager.
- Interviewed prospective borrowers and processed mortgage applications.
Day2Day Business; Lakewood, CO: 2001 – 2002
Administrative Assistant
- Small business owner’s administrative aide.
- Operated a variety of PC accounting and database programs.
Qwest Telecommunications, Corporate Development; Denver, CO: 1999 – 2001
Executive Assistant
- Provided office support for Executive Director and two Directors.
- Screened and handled calls, emails, and incoming requests; scheduled calendars and travel.
- Produced correspondence, managed databases, maintained supplies and equipment.
Metropolitan Life Insurance Company; Denver, CO: 1993 – 1999
Procedure Analyst, MetLife Resources: 1996 - 1999
- Designed the processes and materials for a 403(b) marketing campaign.
- Prepared mutual fund reports and presentations; maintained the central database.
- Held National Association of Securities Dealers Series 6 sales license.
Benefits Administrator, Pensions – Corporate Development: 1994 - 1996
- Generated and tracked customer correspondence; managed annuity accounts.
- Developed innovative methods for use by the Pensions team.
Administrative Assistant, Pensions – Corporate Development: 1993 - 1994
- Secretary to the Vice President and the Supervisor of Teleservicing.
Office of Legislative Legal Services; Denver, CO: 1988 – 1991
Administrative Secretary
- Assisted legal staff, state legislators, other officials, the press, and citizens.
- Performed data entry, handled confidential documents, and proofread proposed legislation.