Terry McLaughlin May 2008 Resume

Terry McLaughlin

**** ********** *****

Mundelein, Illinois 60060

Mobile 847-***-****

********@*****.***

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Career Objective

Secure a position that will utilize my experience in leadership and resource management while providing personal and professional growth.

Accomplishments

• Manages teams to successfully achieve corporate goals

• Successful leader of multiple international strategic projects working across cultural boundaries

• Exceeded Mexico eBusiness revenue goals 10% year after year

• Developed supplier scorecard to ensure that the organization can identify, qualify, monitor, and reward its supplier base

• Designed eCommerce product information database that displays over 50,000 products

• Architected and implemented applications to streamline international customs compliance and broker processes

• Grainger Annual Achiever Award for outstanding contribution to organization

Skills and Qualifications

• Leadership. Leads and motivates team members to perform at their best by reinforcing personal strengths, and provides guidance when next steps are unclear. Provides mentoring to team members during complex customer situations. Takes ownership of complicated situations; persistent and proactive. Recognizes all individuals associated with achieving goals.

• Professional. Excellent communication, organizational and analytical skills. Strives for continued excellence. Eager to learn and apply new technologies. Troubleshoots and solves crisis situations. Meets strict delivery deadlines. Able to multi-task and deliver results with changing priorities.

• Relationship Management. Manages relationships with customs brokers, consultants, suppliers, and third parties. Leads cross functional teams to implement projects that convert strategy to action. Challenges traditional thinking with innovative ideas to streamline processes and reduce expenses.

• Technical. Analyzes data from different perspectives and summarize it into useful information that can be used to increase revenue and cut costs. Solid understanding of Microsoft SQL Server, Visual Basic, Access, Excel, PowerPoint and Word.

Professional Experience

WW Grainger, Inc.

1997 – Present Mexico Project Manager

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 Manage teams that explore and implement new business opportunities within Mexico division to increase operating earnings and market share.

 Spearhead efforts to source products not in traditional product offering to enhance customer experience and increase sales.

 Product manager for Grainger Mexico fluid power line including catalog selection, pricing, private label, and go-to-market strategies.

 Successful in broadening safety product line and developing private label strategy.

 Strengthen breadth and depth of current product offerings and ensure Grainger Mexico complies with US and Mexico import/export regulations.

 Manage Mexico import/export team, including pursuing new broker relationships.

Grainger.com.mx eBusiness Manager Develop and execute eBusiness strategies which drives 20% of Grainger Mexico sales. Managed team to implement marketing, sales, product management, and information systems.

Applications Development Consultant Provided technical expertise for systems analysis and design, prototype development, programming, and implementation of business solutions. Developed business applications and architected databases. Served as subject matter expert for Mexico information systems with emphasis on product information.

Software Architects

1996 – 1997 Managing Consultant Led information systems design projects for a variety of Chicago-based firms. Created comprehensive business solutions, ensuring full systems integration and quick time-to-market. Served as an instructor for Microsoft-certified courses including Visual Basic and Web Development

Prior Positions Held

Parian Development Group – Software Developer

Arthur Andersen – Computer Support Specialist

Indiana Vocational Technical College – Instructor

Personal Attributes

• Positive – achievement-oriented attitude; capable of making significant and continuing contributions

• Integrity – open and honest in all interactions; strong work ethics

• Interpersonal – creates lasting relationships and trust; team player

• Collaboration skills – works well with others; motivates others towards goals; negotiates conflicts

• Initiative – self starter and finisher with high level of energy; aggressive with bottom line approach to produce favorable results; seeks success against all obstacles

• Judgment – acts decisively; requests assistance when needed; great problem-solving approach

• Professional – demonstrates confidence and poise

• Maturity – deals well with high stress

Education

M.B.A., Lake Forest Graduate School of Management, Lake Forest, IL

B.S., Mathematics and Computer Science, Grace College, Winona Lake, IN

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