CPC-A

Keyona L. Downs, CPC-A

*** ****** ****** **** ****** NJ 07740 Phone: 732-***-**** Email: *********@*****.***

Profile: Experienced customer service professional seeks to secure a position within the healthcare community that will allow me to utilize all aspects of medical knowledge. Maintain knowledge in changes of procedure and diagnoses coding as well as third-party payor reimbursement policies.

Computer

Skills: Microsoft 2007 Word, Excel, MiSys &Medisoft (Medical Software)

Skills

Summary: CPT Coding, ICD-9 Coding, HCPCS Coding, Medical Insurance, Third Party Reimbursement,

Anatomy and Physiology, Medical Terminology, Law and Ethics, HIPAA Compliance,

Education & American Academy of Professional Coders Certified Professional Coder

Certifications: Medical Career Institute, Ocean NJ Medical Billing & Coding Specialist Long Branch High School, Long Branch NJ Academic Diploma – Honor Roll

Professional

Experience: Medical Office Biller

Concentrate on detailed work i.e. electronic filing of 1500 forms for Medicaid and Medicare

Find and match medical services and their codes using billing and coding manuals

Follow policies, procedures, and guidelines to assure consistent quality billing and coding

Provide timely and accurate data to ensure reimbursement for patient services

Maintain highest confidentiality of medical record information

Communicate with physicians regarding third party reimbursements, documentation, clarification, and coding concerns

Maintain credentials and keep updated on coding changes

Update patient charts and information

Retail Sales Associate / Guest Services

Tracking of Inventory and orders

Train and motivate new associates

Compile monthly sales reports

Resolution of customer complaints

Answer customer queries and resolve concerns

Set up merchandise tables

Provide each guest with outstanding service

Cashier

Greet and assist every customer

Stock and clean work environment

Account for monetary payments of merchandise

Educate consumers on billing policies and products

Ability to use computer scanning cash registers

Employment

History: 2011 - 2011 Oakhurst Medical Group (Extern), Oakhurst, NJ Medical Office Assist.

2008 – 2011 Dunkin’ Donuts, Long Branch NJ Cashier

2007 – 2008 The Children’s Place, Eatontown NJ Sales Associate

2005 – 2007 Friendly’s Restaurant, Eatontown NJ Cashier

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