Heather L. Christian
Princeton, WV 24740
************@*****.***
Profile:
• Results oriented, dependable individual; experienced in customer service and interaction. Excels in fast paced environments, as well as in, supervising and motivating staff to have a better work ethic. Works well independently and also as part of a team. Committed to excellence in job performance. Skilled in general office duties, including answering phones, filing, providing correspondence, and greeting clients. Proficient in basic computer and Microsoft Word. Extensive training in cash handling policies.
Education:
• Bluefield State College, Bluefield, WV
Bachelor of Social Science, Psychology Concentration (Currently Withdrew)
GPA 2.8/4.0
Professional Experience:
Lottery Attendant (December 2010 – Present)
Sarah’s, Princeton, WV 24740
• Operating WV lottery machines.
• Extensive paperwork according to lottery procedures.
• Accurate and responsible cash handling services.
• Opening and closing the establishment.
Quality Living Assistant (February 2006 – Present)
ResCare INC., Princeton, WV 24740
• Assist developmentally disabled individuals with everyday duties and helping them to be involved in their communities.
• Providing support to individuals whom wish to reach long-term goals; such as , finding employment, learning new tasks, and furthering education.
• Helping individuals with their personal grooming and appearance, providing assistance with household duties, and traveling to and from doctors and other important appointments.
Customer Service (February 2007- March 2008)
Chilis, Princeton, WV 24740
• Consult with customers in person, in order to help determine their best needs.
• Closing the establishment.
• Responsible and experienced in cash handling methods.
Customer Service (January 2001-October 2006)
Ryan’s Family Steakhouse, Princeton, WV 24740
• Consult with customers in person, in order to help determine their best needs.
• Train new employees, by providing them with the knowledge to do their job according to company standards.
• Responsible and experienced in cash handling methods.
Community Involvement:
• Volunteer, Pamela Hawkins Foundation.
References:
Steve Monk
901 Stafford Drive
Princeton, WV 24740
Rachel Farley
501 Mercer Street
Princeton, WV 24740
Sarah Castle
1295 Stafford Drive
Princeton, WV 24740